Captain Americas Hamburger Heaven food hygiene rating
Restaurant/Cafe/Canteen · Norwich City
Captain Americas Hamburger Heaven holds a 3: generally satisfactory. The restaurant met the legal standard, but the inspector recorded enough minor issues that it fell short of a good or very good rating.
The rating: 3 - Generally satisfactory
The rating dates from 2 May 2025, 14 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 4 Exchange Street, Norwich, NR2 1AT
How it compares in Norwich City
In Norwich City, 65% of rated places manage a 5, so Captain Americas Hamburger Heaven sits behind roughly 1,219 nearby businesses. 9% of the borough shares its 3.
| 5 out of 5 | 889 | 65% | ||
|---|---|---|---|---|
| 4 out of 5 | 330 | 24% | ||
| 3 out of 5 | 116 | 9% | ← Captain Americas Hamburger Heaven | |
| 2 out of 5 | 22 | 2% | ||
| 1 out of 5 | 2 | <1% | ||
| 0 out of 5 | 1 | <1% |
A further 207 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Captain Americas Hamburger Heaven none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
Food hygiene ratings nearby
The closest food businesses to Captain Americas Hamburger Heaven, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Black Dog Teas Retailers - other | 124 yards away | 5 - Very good | 13 May 2025 |
| B's T's Takeaway/sandwich shop | 130 yards away | 5 - Very good | 4 March 2026 |
| Birchley's Loose Leaf Tea Retailers - other | 130 yards away | 5 - Very good | 12 September 2023 |
| Black River Authentic Jamaican Kitchen Takeaway/sandwich shop | 130 yards away | 5 - Very good | 27 October 2025 |
| Boots UK Ltd Retailers - other | 147 yards away | 5 - Very good | 12 September 2023 |
| Bread Source Restaurant/Cafe/Canteen | 148 yards away | 5 - Very good | 26 March 2026 |
| Baha Kitchen @ Yalm Restaurant/Cafe/Canteen | 182 yards away | 5 - Very good | 5 February 2025 |
| Bill's Restaurant Restaurant/Cafe/Canteen | 192 yards away | 5 - Very good | 2 May 2025 |
Questions about Captain Americas Hamburger Heaven
What is Captain Americas Hamburger Heaven's food hygiene rating?
Captain Americas Hamburger Heaven has a food hygiene rating of 3 out of 5 (generally satisfactory), given by Norwich City Council on 2 May 2025.
Is Captain Americas Hamburger Heaven safe to eat at?
A 3 means the restaurant met the legal standard, so it is lawful to eat there, but the inspector recorded issues that stopped it scoring higher. It is the middle of the scale.
When was Captain Americas Hamburger Heaven last inspected?
Captain Americas Hamburger Heaven was last inspected on 2 May 2025, 14 months ago. Food hygiene inspections are unannounced, and the rating is published by Norwich City Council rather than by the business.
What did the inspector find at Captain Americas Hamburger Heaven?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Captain Americas Hamburger Heaven compare to other places in Norwich City?
65% of the 1,360 rated food businesses in Norwich City hold the top rating of 5, while Captain Americas Hamburger Heaven holds a 3. 116 places in the area share that rating.
Who decides the rating?
Norwich City Council inspects Captain Americas Hamburger Heaven and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Captain Americas Hamburger Heaven and we will email you the morning after its rating changes.
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Understanding this rating
More food hygiene ratings near here
Norwich City inspects and rates 1,567 food businesses across its whole area. See every food hygiene rating in Norwich City →
The official record is held by the council: https://www.norwich.gov.uk/site/custom_scripts/eh/foodratings.html
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →