Prima Fila food hygiene rating
Restaurant/Cafe/Canteen · Elmbridge
Prima Fila holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 31 October 2025, 8 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 14 Bridge Street, Walton-On-Thames, Surrey, KT12 1AA
How it compares in Elmbridge
A 2 is rare: only 23 of 988 rated places in Elmbridge score this low, about one in 43. By contrast 77% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 757 | 77% | ||
|---|---|---|---|---|
| 4 out of 5 | 128 | 13% | ||
| 3 out of 5 | 61 | 6% | ||
| 2 out of 5 | 23 | 2% | ← Prima Fila | |
| 1 out of 5 | 17 | 2% | ||
| 0 out of 5 | 2 | <1% |
A further 127 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Prima Fila the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Prima Fila, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Aldi Retailers - supermarkets/hypermarkets | 45 yards away | 5 - Very good | 28 January 2025 |
| Cake Box Walton On Thames Retailers - other | 94 yards away | 5 - Very good | 26 September 2025 |
| Bowl Butler Takeaway/sandwich shop | 101 yards away | 5 - Very good | 22 April 2026 |
| Building Blocks Preschool & Daycare Caring Premises | 106 yards away | 5 - Very good | 16 December 2025 |
| Caffe Nero Restaurant/Cafe/Canteen | 137 yards away | 5 - Very good | 15 August 2024 |
| Boots UK Ltd Retailers - other | 177 yards away | 5 - Very good | 1 July 2024 |
| Cacao Route Chocolatier Restaurant/Cafe/Canteen | 199 yards away | 5 - Very good | 21 July 2025 |
| Buenos Aires Restaurant/Cafe/Canteen | 204 yards away | 5 - Very good | 28 January 2025 |
Questions about Prima Fila
What is Prima Fila's food hygiene rating?
Prima Fila has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Elmbridge Council on 31 October 2025.
Is Prima Fila safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Prima Fila last inspected?
Prima Fila was last inspected on 31 October 2025, 8 months ago. Food hygiene inspections are unannounced, and the rating is published by Elmbridge Council rather than by the business.
What did the inspector find at Prima Fila?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Prima Fila compare to other places in Elmbridge?
77% of the 988 rated food businesses in Elmbridge hold the top rating of 5, while Prima Fila holds a 2. 23 places in the area share that rating.
Who decides the rating?
Elmbridge Council inspects Prima Fila and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Prima Fila and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Elmbridge, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Elmbridge
Understanding this rating
More food hygiene ratings near here
Prima Fila is one of 244 rated food businesses in Walton-on-Thames. See every hygiene rating in Walton-on-Thames →
Elmbridge inspects and rates 1,115 food businesses across its whole area. See every food hygiene rating in Elmbridge →
The official record is held by the council: http://www.elmbridge.gov.uk/food
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →