Pho Nam food hygiene rating
Restaurant/Cafe/Canteen · Torbay
Pho Nam holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 1 May 2025, 14 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 16-17 Fleet Street Torquay, TQ1 1DB
How it compares in Torbay
A 2 is rare: only 11 of 1,158 rated places in Torbay score this low, about one in 105. By contrast 81% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 934 | 81% | ||
|---|---|---|---|---|
| 4 out of 5 | 142 | 12% | ||
| 3 out of 5 | 39 | 3% | ||
| 2 out of 5 | 11 | 1% | ← Pho Nam | |
| 1 out of 5 | 29 | 3% | ||
| 0 out of 5 | 3 | <1% |
A further 364 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Good
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Pho Nam the inspector recorded concerns over how food is handled. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Pho Nam, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Above Decks Other catering premises | 324 yards away | 5 - Very good | 28 April 2023 |
| Carters Abbey Stores Retailers - other | 373 yards away | 5 - Very good | 22 October 2024 |
| Best kebab and pizza Takeaway/sandwich shop | 382 yards away | 5 - Very good | 30 October 2024 |
| Amici Restaurant/Cafe/Canteen | 390 yards away | 5 - Very good | 13 March 2025 |
| Boots UK Limited Retailers - other | 0.3 miles away | 5 - Very good | 26 September 2024 |
| Arena Torquay Pub/bar/nightclub | 0.3 miles away | 5 - Very good | 18 September 2025 |
| Box Office Lounge Pub/bar/nightclub | 0.3 miles away | 5 - Very good | 17 June 2026 |
| Allsorts Retailers - other | 0.3 miles away | 5 - Very good | 19 September 2016 |
Questions about Pho Nam
What is Pho Nam's food hygiene rating?
Pho Nam has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Torbay Council on 1 May 2025.
Is Pho Nam safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Pho Nam last inspected?
Pho Nam was last inspected on 1 May 2025, 14 months ago. Food hygiene inspections are unannounced, and the rating is published by Torbay Council rather than by the business.
What did the inspector find at Pho Nam?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "good", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Pho Nam compare to other places in Torbay?
81% of the 1,158 rated food businesses in Torbay hold the top rating of 5, while Pho Nam holds a 2. 11 places in the area share that rating.
Who decides the rating?
Torbay Council inspects Pho Nam and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Pho Nam and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Torbay, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Torbay
Understanding this rating
More food hygiene ratings near here
Torbay inspects and rates 1,522 food businesses across its whole area. See every food hygiene rating in Torbay →
The official record is held by the council: http://www.torbay.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →