3

Orient Express food hygiene rating

Restaurant/Cafe/Canteen · Norwich City

Orient Express holds a 3: generally satisfactory. The restaurant met the legal standard, but the inspector recorded enough minor issues that it fell short of a good or very good rating.

The rating: 3 - Generally satisfactory

The rating dates from 12 August 2025, 10 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.

Address: 84 Catton Grove Road, Norwich, NR3 3AA

How it compares in Norwich City

In Norwich City, 65% of rated places manage a 5, so Orient Express sits behind roughly 1,219 nearby businesses. 9% of the borough shares its 3.

Every rated food business in Norwich City
5 out of 5 889 65%
4 out of 5 330 24%
3 out of 5 116 9% ← Orient Express
2 out of 5 22 2%
1 out of 5 2 <1%
0 out of 5 1 <1%

A further 207 businesses in the area are awaiting inspection or exempt, so are not counted above.

What the inspector found

An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Orient Express none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.

Food hygiene ratings nearby

The closest food businesses to Orient Express, nearest first, so you can see how it compares to its neighbours.

Business Distance Rating Inspected
Bangkok Thai Food Mobile caterer 0.5 miles away 5 - Very good 9 October 2025
Anglia Culinary Suppliers Distributors/Transporters 0.5 miles away 5 - Very good 29 May 2025
Aldi Retailers - supermarkets/hypermarkets 0.7 miles away 5 - Very good 24 April 2025
Babas Kebabs Takeaway/sandwich shop 0.7 miles away 5 - Very good 25 September 2025
Angel Road Infant & Nursey School School/college/university 0.8 miles away 5 - Very good 3 December 2025
Burger Palace Takeaway/sandwich shop 0.8 miles away 5 - Very good 19 March 2024
BestBargain Norwich Retailers - other 0.9 miles away 5 - Very good 18 October 2023
Aldi Retailers - supermarkets/hypermarkets 0.9 miles away 5 - Very good 8 June 2023

Questions about Orient Express

What is Orient Express's food hygiene rating?

Orient Express has a food hygiene rating of 3 out of 5 (generally satisfactory), given by Norwich City Council on 12 August 2025.

Is Orient Express safe to eat at?

A 3 means the restaurant met the legal standard, so it is lawful to eat there, but the inspector recorded issues that stopped it scoring higher. It is the middle of the scale.

When was Orient Express last inspected?

Orient Express was last inspected on 12 August 2025, 10 months ago. Food hygiene inspections are unannounced, and the rating is published by Norwich City Council rather than by the business.

What did the inspector find at Orient Express?

The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "good", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.

How does Orient Express compare to other places in Norwich City?

65% of the 1,360 rated food businesses in Norwich City hold the top rating of 5, while Orient Express holds a 3. 116 places in the area share that rating.

Who decides the rating?

Norwich City Council inspects Orient Express and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.

Tell me when this changes

The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Orient Express and we will email you the morning after its rating changes.

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Understanding this rating

More food hygiene ratings near here

Norwich City inspects and rates 1,567 food businesses across its whole area. See every food hygiene rating in Norwich City

The official record is held by the council: https://www.norwich.gov.uk/site/custom_scripts/eh/foodratings.html

Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →