Wills Catering food hygiene rating
Mobile caterer · Cheshire West and Chester
Wills Catering holds a 1: major improvement is necessary. The inspector found significant problems at the mobile caterer and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 6 January 2026, 6 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
How it compares in Cheshire West and Chester
A 1 is rare: only 37 of 2,664 rated places in Cheshire West and Chester score this low, about one in 72. By contrast 80% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 2,139 | 80% | ||
|---|---|---|---|---|
| 4 out of 5 | 308 | 12% | ||
| 3 out of 5 | 145 | 5% | ||
| 2 out of 5 | 33 | 1% | ||
| 1 out of 5 | 37 | 1% | ← Wills Catering | |
| 0 out of 5 | 2 | <1% |
A further 309 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Very good
- Cleanliness & condition of the building Very good
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Wills Catering the inspector recorded concerns over confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Questions about Wills Catering
What is Wills Catering's food hygiene rating?
Wills Catering has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Cheshire West and Chester Council on 6 January 2026.
Is Wills Catering safe to eat at?
A 1 means the inspector found problems the business is required to fix. The mobile caterer is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Wills Catering last inspected?
Wills Catering was last inspected on 6 January 2026, 6 months ago. Food hygiene inspections are unannounced, and the rating is published by Cheshire West and Chester Council rather than by the business.
What did the inspector find at Wills Catering?
The inspector scored three areas. Hygienic food handling was rated "very good", the cleanliness and condition of the building "very good", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Wills Catering compare to other places in Cheshire West and Chester?
80% of the 2,664 rated food businesses in Cheshire West and Chester hold the top rating of 5, while Wills Catering holds a 1. 37 places in the area share that rating.
Who decides the rating?
Cheshire West and Chester Council inspects Wills Catering and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Wills Catering and we will email you the morning after its rating changes.
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Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Cheshire West and Chester, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Cheshire West and Chester
Understanding this rating
More food hygiene ratings near here
Cheshire West and Chester inspects and rates 2,973 food businesses across its whole area. See every food hygiene rating in Cheshire West and Chester →
The official record is held by the council: http://www.cheshirewestandchester.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →