Heart to Heart food hygiene rating
Retailers - other · Trafford
Heart to Heart holds a 2, which means some improvement is necessary. The inspector found problems at the shop that the business is required to fix.
The rating: 2 - Some improvement necessary
This is a fresh result: Heart to Heart was inspected on 11 June 2026, so the rating reflects what the inspector found very recently.
Address: 31 School Road, Sale, M33 7YE
How it compares in Trafford
A 2 is rare: only 39 of 1,982 rated places in Trafford score this low, about one in 51. By contrast 81% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,611 | 81% | ||
|---|---|---|---|---|
| 4 out of 5 | 216 | 11% | ||
| 3 out of 5 | 87 | 4% | ||
| 2 out of 5 | 39 | 2% | ← Heart to Heart | |
| 1 out of 5 | 24 | 1% | ||
| 0 out of 5 | 5 | <1% |
A further 209 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Very good
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Heart to Heart the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Heart to Heart, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Bean & Brush Art Cafe Restaurant/Cafe/Canteen | 72 yards away | 5 - Very good | 13 June 2025 |
| Aldi Stores Ltd Retailers - supermarkets/hypermarkets | 85 yards away | 5 - Very good | 26 November 2015 |
| Admiral Casino Restaurant/Cafe/Canteen | 128 yards away | 5 - Very good | 23 November 2025 |
| Bean Coffee Manchester No8 Ltd Takeaway/sandwich shop | 298 yards away | 5 - Very good | 3 July 2026 |
| Amphora Cafe LTD Restaurant/Cafe/Canteen | 311 yards away | 5 - Very good | 7 July 2026 |
| 7 Days Stop Retailers - other | 385 yards away | 5 - Very good | 6 May 2026 |
| Banana Moon Day Nursery Caring Premises | 432 yards away | 5 - Very good | 7 February 2026 |
| Ashlands Manor Care Centre Caring Premises | 0.4 miles away | 5 - Very good | 26 September 2025 |
Questions about Heart to Heart
What is Heart to Heart's food hygiene rating?
Heart to Heart has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Trafford Council on 11 June 2026.
Is Heart to Heart safe to eat at?
A 2 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Heart to Heart last inspected?
Heart to Heart was last inspected on 11 June 2026, a month ago. Food hygiene inspections are unannounced, and the rating is published by Trafford Council rather than by the business.
What did the inspector find at Heart to Heart?
The inspector scored three areas. Hygienic food handling was rated "very good", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Heart to Heart compare to other places in Trafford?
81% of the 1,982 rated food businesses in Trafford hold the top rating of 5, while Heart to Heart holds a 2. 39 places in the area share that rating.
Who decides the rating?
Trafford Council inspects Heart to Heart and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Heart to Heart and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Trafford, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Trafford
Understanding this rating
More food hygiene ratings near here
Heart to Heart is one of 391 rated food businesses in Sale. See every hygiene rating in Sale →
Trafford inspects and rates 2,191 food businesses across its whole area. See every food hygiene rating in Trafford →
The official record is held by the council: http://www.trafford.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →