Rotherwas Service Station food hygiene rating
Retailers - other · Herefordshire
Rotherwas Service Station holds a 1: major improvement is necessary. The inspector found significant problems at the shop and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 25 April 2025, 14 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Holme Lacy Road, HR2 6BQ
How it compares in Herefordshire
A 1 is rare: only 7 of 1,562 rated places in Herefordshire score this low, about one in 223. By contrast 78% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,217 | 78% | ||
|---|---|---|---|---|
| 4 out of 5 | 214 | 14% | ||
| 3 out of 5 | 104 | 7% | ||
| 2 out of 5 | 19 | 1% | ||
| 1 out of 5 | 7 | <1% | ← Rotherwas Service Station | |
| 0 out of 5 | 1 | <1% |
A further 195 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Rotherwas Service Station the inspector recorded concerns over how food is handled and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Rotherwas Service Station, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Greggs Plc Retailers - other | 261 yards away | 5 - Very good | 13 June 2025 |
| Edisons Catering Ltd Restaurant/Cafe/Canteen | 353 yards away | 5 - Very good | 23 May 2025 |
| Green Spider Climbing Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 15 September 2021 |
| Chilly White Limited Mobile caterer | 0.3 miles away | 5 - Very good | 18 August 2021 |
| Beech House Nursery School Caring Premises | 0.7 miles away | 5 - Very good | 28 April 2025 |
| Aston House Care Ltd Caring Premises | 0.7 miles away | 5 - Very good | 26 May 2022 |
| Brockington House Care Community Caring Premises | 0.9 miles away | 5 - Very good | 12 March 2025 |
| Co-Op Retailers - supermarkets/hypermarkets | 1.0 miles away | 5 - Very good | 16 January 2018 |
Questions about Rotherwas Service Station
What is Rotherwas Service Station's food hygiene rating?
Rotherwas Service Station has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Herefordshire Council on 25 April 2025.
Is Rotherwas Service Station safe to eat at?
A 1 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Rotherwas Service Station last inspected?
Rotherwas Service Station was last inspected on 25 April 2025, 14 months ago. Food hygiene inspections are unannounced, and the rating is published by Herefordshire Council rather than by the business.
What did the inspector find at Rotherwas Service Station?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Rotherwas Service Station compare to other places in Herefordshire?
78% of the 1,562 rated food businesses in Herefordshire hold the top rating of 5, while Rotherwas Service Station holds a 1. 7 places in the area share that rating.
Who decides the rating?
Herefordshire Council inspects Rotherwas Service Station and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Rotherwas Service Station and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Herefordshire, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Herefordshire
Understanding this rating
More food hygiene ratings near here
Rotherwas Service Station is one of 542 rated food businesses in Hereford. See every hygiene rating in Hereford →
Herefordshire inspects and rates 1,757 food businesses across its whole area. See every food hygiene rating in Herefordshire →
The official record is held by the council: http://www.herefordshire.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →