Phoenix House food hygiene rating

The rating: 5 - Very good

The rating dates from 14 January 2025, 17 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.

Address: 47 High Street, Stanwell, Staines-upon-Thames, TW19 7LJ

How it compares in Spelthorne

That puts Phoenix House among the 535 places in Spelthorne holding top marks, 78% of everywhere the council rates. A 5 is the norm here rather than the exception, so it is the rating to expect, not to be impressed by.

Every rated food business in Spelthorne

5 out of 5		535	78%	← Phoenix House
4 out of 5		107	16%
3 out of 5		29	4%
2 out of 5		8	1%
1 out of 5		10	1%
0 out of 5		0	0%

A further 84 businesses in the area are awaiting inspection or exempt, so are not counted above.

What the inspector found

• Hygienic food handling Good
• Cleanliness & condition of the building Good
• How well they manage food safety Good

An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Phoenix House none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.

Understanding this rating

• What does a 0 food hygiene rating mean? A 0 means the inspector found serious problems and urgent improvement is necessary. It is the lowest rating the scheme gives, but it is not a closure order, and a business with a 0 can, and usually does, keep trading while it puts things right.
• Does a low hygiene rating mean the food is unsafe? A low rating tells you that an inspector found problems on a particular day. It is not a measurement of the food, it is not a prediction, and it is not a verdict on whether you will get ill. It is the best single signal a member of the public has, and it is a snapshot.
• Does a business have to display its hygiene rating? It depends where you are. In Wales and Northern Ireland a food business must display its rating where you can read it before you go in. In England it is voluntary, a business there can legally show you nothing.

More food hygiene ratings near here

Phoenix House is one of 237 rated food businesses in Staines-upon-Thames. See every hygiene rating in Staines-upon-Thames →

Spelthorne inspects and rates 773 food businesses across its whole area. See every food hygiene rating in Spelthorne →

The official record is held by the council: http://www.spelthorne.gov.uk