Donnellis Pizzeria food hygiene rating
Restaurant/Cafe/Canteen · Norwich City
Donnellis Pizzeria holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 1 August 2025, 11 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 17 Timberhill, Norwich, NR1 3JZ
How it compares in Norwich City
A 2 is rare: only 22 of 1,360 rated places in Norwich City score this low, about one in 62. By contrast 65% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 889 | 65% | ||
|---|---|---|---|---|
| 4 out of 5 | 330 | 24% | ||
| 3 out of 5 | 116 | 9% | ||
| 2 out of 5 | 22 | 2% | ← Donnellis Pizzeria | |
| 1 out of 5 | 2 | <1% | ||
| 0 out of 5 | 1 | <1% |
A further 207 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Donnellis Pizzeria the inspector recorded concerns over how food is handled. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Donnellis Pizzeria, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Avo Restaurant/Cafe/Canteen | 59 yards away | 5 - Very good | 11 December 2024 |
| Benoli Restaurant Restaurant/Cafe/Canteen | 71 yards away | 5 - Very good | 24 July 2025 |
| Bookbugs And Dragon Tales Restaurant/Cafe/Canteen | 89 yards away | 5 - Very good | 7 November 2024 |
| Boston House Restaurant/Cafe/Canteen | 99 yards away | 5 - Very good | 8 May 2025 |
| Burger King Restaurant/Cafe/Canteen | 121 yards away | 5 - Very good | 31 October 2024 |
| ArrowHeadz Retailers - other | 135 yards away | 5 - Very good | 17 October 2024 |
| Auntie Annes Takeaway/sandwich shop | 135 yards away | 5 - Very good | 23 July 2025 |
| Boom Battle Bar Norwich Pub/bar/nightclub | 135 yards away | 5 - Very good | 16 January 2024 |
Questions about Donnellis Pizzeria
What is Donnellis Pizzeria's food hygiene rating?
Donnellis Pizzeria has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Norwich City Council on 1 August 2025.
Is Donnellis Pizzeria safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Donnellis Pizzeria last inspected?
Donnellis Pizzeria was last inspected on 1 August 2025, 11 months ago. Food hygiene inspections are unannounced, and the rating is published by Norwich City Council rather than by the business.
What did the inspector find at Donnellis Pizzeria?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Donnellis Pizzeria compare to other places in Norwich City?
65% of the 1,360 rated food businesses in Norwich City hold the top rating of 5, while Donnellis Pizzeria holds a 2. 22 places in the area share that rating.
Who decides the rating?
Norwich City Council inspects Donnellis Pizzeria and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Donnellis Pizzeria and we will email you the morning after its rating changes.
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Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Norwich City, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Norwich City
Understanding this rating
More food hygiene ratings near here
Norwich City inspects and rates 1,567 food businesses across its whole area. See every food hygiene rating in Norwich City →
The official record is held by the council: https://www.norwich.gov.uk/site/custom_scripts/eh/foodratings.html
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →