Palm Lounge food hygiene rating
Restaurant/Cafe/Canteen · Bournemouth, Christchurch and Poole
Palm Lounge holds a 0, the lowest food hygiene rating possible, meaning urgent improvement is necessary. The inspector found serious problems at the restaurant requiring immediate action.
The rating: 0 - Urgent improvement necessary
The rating dates from 22 April 2026, 2 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 23 Poole Hill, Bournemouth, BH2 5PW
How it compares in Bournemouth, Christchurch and Poole
A 0 is rare: only 2 of 2,941 rated places in Bournemouth, Christchurch and Poole score this low, about one in 1,471. By contrast 88% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 2,582 | 88% | ||
|---|---|---|---|---|
| 4 out of 5 | 239 | 8% | ||
| 3 out of 5 | 87 | 3% | ||
| 2 out of 5 | 13 | <1% | ||
| 1 out of 5 | 18 | 1% | ||
| 0 out of 5 | 2 | <1% | ← Palm Lounge |
A further 568 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Urgent improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Palm Lounge the inspector recorded concerns over how food is handled, the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Palm Lounge, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Best One Poole Hill Retailers - other | 10 yards away | 5 - Very good | 2 June 2017 |
| Bad Hand Coffee Other catering premises | 130 yards away | 5 - Very good | 28 February 2018 |
| Applewood Hotel Hotel/bed & breakfast/guest house | 172 yards away | 5 - Very good | 1 May 2025 |
| 99 Perk Cocktail Bar Pub/bar/nightclub | 217 yards away | 5 - Very good | 31 May 2023 |
| ANJ Off Licence Limited Retailers - other | 229 yards away | 5 - Very good | 27 August 2025 |
| Bamboo Guest House Hotel/bed & breakfast/guest house | 353 yards away | 5 - Very good | 7 December 2020 |
| 3F Food Ltd Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 7 November 2024 |
| All Hail Ale Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 5 March 2018 |
Questions about Palm Lounge
What is Palm Lounge's food hygiene rating?
Palm Lounge has a food hygiene rating of 0 out of 5 (urgent improvement necessary), given by Bournemouth, Christchurch and Poole Council on 22 April 2026.
Is Palm Lounge safe to eat at?
A 0 means urgent improvement is necessary: the inspector found serious problems. The restaurant may still be trading, because a rating is not a closure order, but this is the lowest score the scheme gives.
When was Palm Lounge last inspected?
Palm Lounge was last inspected on 22 April 2026, 2 months ago. Food hygiene inspections are unannounced, and the rating is published by Bournemouth, Christchurch and Poole Council rather than by the business.
What did the inspector find at Palm Lounge?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "urgent improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Palm Lounge compare to other places in Bournemouth, Christchurch and Poole?
88% of the 2,941 rated food businesses in Bournemouth, Christchurch and Poole hold the top rating of 5, while Palm Lounge holds a 0. 2 places in the area share that rating.
Who decides the rating?
Bournemouth, Christchurch and Poole Council inspects Palm Lounge and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Palm Lounge and we will email you the morning after its rating changes.
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Is this your business?
A rating of 0 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Bournemouth, Christchurch and Poole, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Bournemouth, Christchurch and Poole
Understanding this rating
More food hygiene ratings near here
Palm Lounge is one of 1,566 rated food businesses in Bournemouth. See every hygiene rating in Bournemouth →
Bournemouth, Christchurch and Poole inspects and rates 3,509 food businesses across its whole area. See every food hygiene rating in Bournemouth, Christchurch and Poole →
The official record is held by the council: http://www.bcpcouncil.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →