First Call Coffee food hygiene rating
Restaurant/Cafe/Canteen · Swansea
First Call Coffee holds a 4, meaning hygiene standards at the restaurant are good. It is a solid result, the inspector found nothing serious, though a 5 was just out of reach.
The rating: 4 - Good
The rating dates from 14 October 2025, 8 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 212 High Street, SA1 1PE
How it compares in Swansea
In Swansea, 69% of rated places manage a 5, so First Call Coffee sits behind roughly 1,464 nearby businesses. 19% of the borough shares its 4.
| 5 out of 5 | 1,464 | 69% | ||
|---|---|---|---|---|
| 4 out of 5 | 412 | 19% | ← First Call Coffee | |
| 3 out of 5 | 209 | 10% | ||
| 2 out of 5 | 27 | 1% | ||
| 1 out of 5 | 20 | 1% | ||
| 0 out of 5 | 5 | <1% |
A further 296 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Good
- How well they manage food safety Good
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At First Call Coffee none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
Food hygiene ratings nearby
The closest food businesses to First Call Coffee, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Aldi Stores Ltd Retailers - supermarkets/hypermarkets | 165 yards away | 5 - Very good | 14 March 2024 |
| B&M Store Retailers - other | 254 yards away | 5 - Very good | 4 April 2018 |
| Cafe Cwtch@Swansea Business School Restaurant/Cafe/Canteen | 318 yards away | 5 - Very good | 22 February 2024 |
| Coffee #1 Restaurant/Cafe/Canteen | 377 yards away | 5 - Very good | 28 April 2026 |
| BT Swansea Restaurant/Cafe/Canteen | 388 yards away | 5 - Very good | 8 March 2022 |
| Ask Italian inc. Coco Di Mama Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 27 April 2026 |
| Bonnie Rogues Swansea Pub/bar/nightclub | 0.3 miles away | 5 - Very good | 2 March 2025 |
| Caffe Lucia Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 1 December 2025 |
Questions about First Call Coffee
What is First Call Coffee's food hygiene rating?
First Call Coffee has a food hygiene rating of 4 out of 5 (good), given by Swansea Council on 14 October 2025.
Is First Call Coffee safe to eat at?
The rating covers hygiene standards found at inspection, not the food itself. At 4 out of 5, the inspector found hygiene standards at this restaurant to be good, the top end of the scale.
When was First Call Coffee last inspected?
First Call Coffee was last inspected on 14 October 2025, 8 months ago. Food hygiene inspections are unannounced, and the rating is published by Swansea Council rather than by the business.
What did the inspector find at First Call Coffee?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "good", and confidence in the management of food safety "good". Lower concern in all three is what earns a high overall rating.
How does First Call Coffee compare to other places in Swansea?
69% of the 2,137 rated food businesses in Swansea hold the top rating of 5, while First Call Coffee holds a 4. 412 places in the area share that rating.
Who decides the rating?
Swansea Council inspects First Call Coffee and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch First Call Coffee and we will email you the morning after its rating changes.
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Understanding this rating
More food hygiene ratings near here
First Call Coffee is one of 248 rated food businesses in City Centre. See every hygiene rating in City Centre →
Swansea inspects and rates 2,433 food businesses across its whole area. See every food hygiene rating in Swansea →
The official record is held by the council: http://www.swansea.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →