The Custom House food hygiene rating
Restaurant/Cafe/Canteen · Plymouth City
The Custom House holds a 5, the highest food hygiene rating there is. At its last inspection the restaurant met every standard the inspector checked, with nothing needing attention.
The rating: 5 - Very good
The rating dates from 14 November 2024, 20 months ago. That is getting on for the longest gap councils usually leave, so the score may not reflect how the business is run today.
Address: The Custom House, 10 Parade, Plymouth, PL1 2JL
How it compares in Plymouth City
That puts The Custom House among the 1,278 places in Plymouth City holding top marks, 78% of everywhere the council rates. A 5 is the norm here rather than the exception, so it is the rating to expect, not to be impressed by.
| 5 out of 5 | 1,278 | 78% | ← The Custom House | |
|---|---|---|---|---|
| 4 out of 5 | 194 | 12% | ||
| 3 out of 5 | 98 | 6% | ||
| 2 out of 5 | 20 | 1% | ||
| 1 out of 5 | 33 | 2% | ||
| 0 out of 5 | 11 | 1% |
A further 143 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Very good
- Cleanliness & condition of the building Good
- How well they manage food safety Good
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At The Custom House none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
Food hygiene ratings nearby
The closest food businesses to The Custom House, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Bonne Sante Restaurant/Cafe/Canteen | 16 yards away | 5 - Very good | 25 July 2025 |
| Barbican Kitchen Brasserie Restaurant/Cafe/Canteen | 103 yards away | 5 - Very good | 17 April 2026 |
| Barbican Fish Bar Restaurant/Cafe/Canteen | 130 yards away | 5 - Very good | 15 April 2025 |
| Asian Noodle Bar Restaurant/Cafe/Canteen | 134 yards away | 5 - Very good | 13 November 2024 |
| Barbican Botanics Gin Room Pub/bar/nightclub | 159 yards away | 5 - Very good | 8 March 2024 |
| Armado Lounge Restaurant/Cafe/Canteen | 177 yards away | 5 - Very good | 26 June 2026 |
| Barbican Steakhouse Restaurant/Cafe/Canteen | 189 yards away | 5 - Very good | 13 November 2024 |
| Cafe Roma Madeira Restaurant/Cafe/Canteen | 193 yards away | 5 - Very good | 12 July 2023 |
Questions about The Custom House
What is The Custom House's food hygiene rating?
The Custom House has a food hygiene rating of 5 out of 5 (very good), given by Plymouth City Council on 14 November 2024.
Is The Custom House safe to eat at?
The rating covers hygiene standards found at inspection, not the food itself. At 5 out of 5, the inspector found hygiene standards at this restaurant to be very good, the top end of the scale.
When was The Custom House last inspected?
The Custom House was last inspected on 14 November 2024, 20 months ago. Food hygiene inspections are unannounced, and the rating is published by Plymouth City Council rather than by the business.
What did the inspector find at The Custom House?
The inspector scored three areas. Hygienic food handling was rated "very good", the cleanliness and condition of the building "good", and confidence in the management of food safety "good". Lower concern in all three is what earns a high overall rating.
How does The Custom House compare to other places in Plymouth City?
78% of the 1,634 rated food businesses in Plymouth City hold the top rating of 5, and The Custom House is one of them.
Who decides the rating?
Plymouth City Council inspects The Custom House and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch The Custom House and we will email you the morning after its rating changes.
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Understanding this rating
More food hygiene ratings near here
Plymouth City inspects and rates 1,777 food businesses across its whole area. See every food hygiene rating in Plymouth City →
The official record is held by the council: http://www.plymouth.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →