Whelley Service Station food hygiene rating
Retailers - other · Wigan
Whelley Service Station holds a 1: major improvement is necessary. The inspector found significant problems at the shop and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 24 October 2024, 20 months ago. That is getting on for the longest gap councils usually leave, so the score may not reflect how the business is run today.
Address: Whelley, Wigan, WN1 3PX
How it compares in Wigan
A 1 is rare: only 64 of 2,329 rated places in Wigan score this low, about one in 36. By contrast 54% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,256 | 54% | ||
|---|---|---|---|---|
| 4 out of 5 | 527 | 23% | ||
| 3 out of 5 | 369 | 16% | ||
| 2 out of 5 | 108 | 5% | ||
| 1 out of 5 | 64 | 3% | ← Whelley Service Station | |
| 0 out of 5 | 5 | <1% |
A further 232 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Whelley Service Station the inspector recorded concerns over confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Whelley Service Station, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Canadian Pizza T/a King Castell Takeaway/sandwich shop | 260 yards away | 5 - Very good | 16 September 2025 |
| Alexandra House Caring Premises | 409 yards away | 5 - Very good | 25 March 2025 |
| Carly's Cookies Restaurant/Cafe/Canteen | 413 yards away | 5 - Very good | 28 November 2023 |
| Canon Sharples After School Club and Breakfast Club School/college/university | 422 yards away | 5 - Very good | 9 June 2026 |
| AJ 's Convenience Store Retailers - other | 0.3 miles away | 5 - Very good | 24 October 2023 |
| Central Day Centre Caring Premises | 0.4 miles away | 5 - Very good | 31 October 2024 |
| Douglas Valley Early Years Centre Caring Premises | 0.4 miles away | 5 - Very good | 26 February 2025 |
| Busy Bees at Wigan, Scholes Caring Premises | 0.5 miles away | 5 - Very good | 12 November 2025 |
Questions about Whelley Service Station
What is Whelley Service Station's food hygiene rating?
Whelley Service Station has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Wigan Council on 24 October 2024.
Is Whelley Service Station safe to eat at?
A 1 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Whelley Service Station last inspected?
Whelley Service Station was last inspected on 24 October 2024, 20 months ago. Food hygiene inspections are unannounced, and the rating is published by Wigan Council rather than by the business.
What did the inspector find at Whelley Service Station?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Whelley Service Station compare to other places in Wigan?
54% of the 2,329 rated food businesses in Wigan hold the top rating of 5, while Whelley Service Station holds a 1. 64 places in the area share that rating.
Who decides the rating?
Wigan Council inspects Whelley Service Station and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Whelley Service Station and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Wigan, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Wigan
Understanding this rating
More food hygiene ratings near here
Wigan inspects and rates 2,561 food businesses across its whole area. See every food hygiene rating in Wigan →
The official record is held by the council: http://www.wigan.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →