Norbiton Wine Merchants food hygiene rating
Retailers - other · Kingston-Upon-Thames
Norbiton Wine Merchants holds a 2, which means some improvement is necessary. The inspector found problems at the shop that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 2 October 2024, 21 months ago. That is getting on for the longest gap councils usually leave, so the score may not reflect how the business is run today.
Address: 64 Coombe Road, Kingston Upon Thames, KT2 7AE
How it compares in Kingston-Upon-Thames
A 2 is rare: only 24 of 1,274 rated places in Kingston-Upon-Thames score this low, about one in 53. By contrast 74% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 938 | 74% | ||
|---|---|---|---|---|
| 4 out of 5 | 191 | 15% | ||
| 3 out of 5 | 102 | 8% | ||
| 2 out of 5 | 24 | 2% | ← Norbiton Wine Merchants | |
| 1 out of 5 | 14 | 1% | ||
| 0 out of 5 | 5 | <1% |
A further 143 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Norbiton Wine Merchants the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Norbiton Wine Merchants, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Atari-Ya Foods Retailers - other | 70 yards away | 5 - Very good | 27 May 2025 |
| Asda Stores Limited Retailers - supermarkets/hypermarkets | 316 yards away | 5 - Very good | 10 June 2025 |
| 24.08.2024Ramos Turkish Restaurant Restaurant/Cafe/Canteen | 362 yards away | 5 - Very good | 8 April 2025 |
| Bright Horizons Family Solutions Caring Premises | 0.3 miles away | 5 - Very good | 6 July 2026 |
| Breakfast And After School Club At Alexandra School School/college/university | 0.4 miles away | 5 - Very good | 22 May 2025 |
| BM Superstore Retailers - supermarkets/hypermarkets | 0.4 miles away | 5 - Very good | 20 February 2024 |
| Ashton Meadow Nursing Home Caring Premises | 0.4 miles away | 5 - Very good | 12 March 2026 |
| Bright Horizons At Elm Grove Caring Premises | 0.5 miles away | 5 - Very good | 21 August 2025 |
Questions about Norbiton Wine Merchants
What is Norbiton Wine Merchants's food hygiene rating?
Norbiton Wine Merchants has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Kingston-Upon-Thames Council on 2 October 2024.
Is Norbiton Wine Merchants safe to eat at?
A 2 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Norbiton Wine Merchants last inspected?
Norbiton Wine Merchants was last inspected on 2 October 2024, 21 months ago. Food hygiene inspections are unannounced, and the rating is published by Kingston-Upon-Thames Council rather than by the business.
What did the inspector find at Norbiton Wine Merchants?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Norbiton Wine Merchants compare to other places in Kingston-Upon-Thames?
74% of the 1,274 rated food businesses in Kingston-Upon-Thames hold the top rating of 5, while Norbiton Wine Merchants holds a 2. 24 places in the area share that rating.
Who decides the rating?
Kingston-Upon-Thames Council inspects Norbiton Wine Merchants and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Norbiton Wine Merchants and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Kingston-Upon-Thames, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Kingston-Upon-Thames
Understanding this rating
More food hygiene ratings near here
Norbiton Wine Merchants is one of 510 rated food businesses in Kingston upon Thames. See every hygiene rating in Kingston upon Thames →
Kingston-Upon-Thames inspects and rates 1,417 food businesses across its whole area. See every food hygiene rating in Kingston-Upon-Thames →
The official record is held by the council: http://www.kingston.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →