Pembrokeshire Promise food hygiene rating
Restaurant/Cafe/Canteen · Pembrokeshire
Pembrokeshire Promise holds a 3: generally satisfactory. The restaurant met the legal standard, but the inspector recorded enough minor issues that it fell short of a good or very good rating.
The rating: 3 - Generally satisfactory
The rating dates from 13 November 2025, 8 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 95 Charles Street, Milford Haven, SA73 2HL
How it compares in Pembrokeshire
In Pembrokeshire, 78% of rated places manage a 5, so Pembrokeshire Promise sits behind roughly 1,720 nearby businesses. 4% of the borough shares its 3.
| 5 out of 5 | 1,436 | 78% | ||
|---|---|---|---|---|
| 4 out of 5 | 284 | 15% | ||
| 3 out of 5 | 77 | 4% | ← Pembrokeshire Promise | |
| 2 out of 5 | 18 | 1% | ||
| 1 out of 5 | 20 | 1% | ||
| 0 out of 5 | 1 | <1% |
A further 477 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Good
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Pembrokeshire Promise none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
Food hygiene ratings nearby
The closest food businesses to Pembrokeshire Promise, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Patch Retailers - other | 80 yards away | 5 - Very good | 20 November 2025 |
| Snap Dragon Retailers - other | 93 yards away | 5 - Very good | 19 January 2016 |
| Little Jillys Ltd Manufacturers/packers | 111 yards away | 5 - Very good | 28 May 2026 |
| Robinson Retail Retailers - supermarkets/hypermarkets | 111 yards away | 5 - Very good | 28 May 2026 |
| Fresh & Fruity Retailers - other | 113 yards away | 5 - Very good | 23 January 2019 |
| Masonic Hall Company Ltd Restaurant/Cafe/Canteen | 128 yards away | 5 - Very good | 22 May 2026 |
| The Trafalgar Pub/bar/nightclub | 136 yards away | 5 - Very good | 20 March 2025 |
| Kenny's Restaurant/Cafe/Canteen | 136 yards away | 5 - Very good | 13 December 2024 |
Questions about Pembrokeshire Promise
What is Pembrokeshire Promise's food hygiene rating?
Pembrokeshire Promise has a food hygiene rating of 3 out of 5 (generally satisfactory), given by Pembrokeshire Council on 13 November 2025.
Is Pembrokeshire Promise safe to eat at?
A 3 means the restaurant met the legal standard, so it is lawful to eat there, but the inspector recorded issues that stopped it scoring higher. It is the middle of the scale.
When was Pembrokeshire Promise last inspected?
Pembrokeshire Promise was last inspected on 13 November 2025, 8 months ago. Food hygiene inspections are unannounced, and the rating is published by Pembrokeshire Council rather than by the business.
What did the inspector find at Pembrokeshire Promise?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "good". Lower concern in all three is what earns a high overall rating.
How does Pembrokeshire Promise compare to other places in Pembrokeshire?
78% of the 1,836 rated food businesses in Pembrokeshire hold the top rating of 5, while Pembrokeshire Promise holds a 3. 77 places in the area share that rating.
Who decides the rating?
Pembrokeshire Council inspects Pembrokeshire Promise and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Pembrokeshire Promise and we will email you the morning after its rating changes.
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Understanding this rating
More food hygiene ratings near here
Pembrokeshire Promise is one of 154 rated food businesses in Milford Haven. See every hygiene rating in Milford Haven →
Pembrokeshire inspects and rates 2,313 food businesses across its whole area. See every food hygiene rating in Pembrokeshire →
The official record is held by the council: http://www.pembrokeshire.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →