3

Sterling House food hygiene rating

Caring Premises · Norwich City

Sterling House holds a 3: generally satisfactory. The care premises met the legal standard, but the inspector recorded enough minor issues that it fell short of a good or very good rating.

The rating: 3 - Generally satisfactory

The rating dates from 11 September 2025, 10 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.

Address: Heath House, 150 - 152 Thorpe Road, Norwich, NR1 1RH

How it compares in Norwich City

In Norwich City, 65% of rated places manage a 5, so Sterling House sits behind roughly 1,219 nearby businesses. 9% of the borough shares its 3.

Every rated food business in Norwich City
5 out of 5 889 65%
4 out of 5 330 24%
3 out of 5 116 9% ← Sterling House
2 out of 5 22 2%
1 out of 5 2 <1%
0 out of 5 1 <1%

A further 207 businesses in the area are awaiting inspection or exempt, so are not counted above.

What the inspector found

An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Sterling House none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.

Food hygiene ratings nearby

The closest food businesses to Sterling House, nearest first, so you can see how it compares to its neighbours.

Business Distance Rating Inspected
Bun X At The Coach Restaurant/Cafe/Canteen 0.3 miles away 5 - Very good 1 April 2026
Abellio Greater Anglia Takeaway/sandwich shop 0.5 miles away 5 - Very good 12 June 2023
AMT Coffee Restaurant/Cafe/Canteen 0.5 miles away 5 - Very good 13 June 2025
Argos Retailers - other 0.5 miles away 5 - Very good 8 August 2023
Boots UK Ltd Retailers - other 0.5 miles away 5 - Very good 8 August 2023
B\&M Retail Ltd Retailers - other 0.5 miles away 5 - Very good 8 August 2023
Bishop Bridge Fish And Chips Takeaway/sandwich shop 0.7 miles away 5 - Very good 5 August 2025
Bishop Bridge Convenience Store Retailers - other 0.7 miles away 5 - Very good 28 February 2025

Questions about Sterling House

What is Sterling House's food hygiene rating?

Sterling House has a food hygiene rating of 3 out of 5 (generally satisfactory), given by Norwich City Council on 11 September 2025.

Is Sterling House safe to eat at?

A 3 means the care premises met the legal standard, so it is lawful to eat there, but the inspector recorded issues that stopped it scoring higher. It is the middle of the scale.

When was Sterling House last inspected?

Sterling House was last inspected on 11 September 2025, 10 months ago. Food hygiene inspections are unannounced, and the rating is published by Norwich City Council rather than by the business.

What did the inspector find at Sterling House?

The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.

How does Sterling House compare to other places in Norwich City?

65% of the 1,360 rated food businesses in Norwich City hold the top rating of 5, while Sterling House holds a 3. 116 places in the area share that rating.

Who decides the rating?

Norwich City Council inspects Sterling House and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.

Tell me when this changes

The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Sterling House and we will email you the morning after its rating changes.

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Understanding this rating

More food hygiene ratings near here

Norwich City inspects and rates 1,567 food businesses across its whole area. See every food hygiene rating in Norwich City

The official record is held by the council: https://www.norwich.gov.uk/site/custom_scripts/eh/foodratings.html

Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →