HiTea food hygiene rating
Restaurant/Cafe/Canteen · Cheltenham
HiTea holds a 4, meaning hygiene standards at the restaurant are good. It is a solid result, the inspector found nothing serious, though a 5 was just out of reach.
The rating: 4 - Good
The rating dates from 20 August 2025, 10 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Acorns, 220 High Street, Cheltenham, GL50 3HF
How it compares in Cheltenham
In Cheltenham, 89% of rated places manage a 5, so HiTea sits behind roughly 909 nearby businesses. 9% of the borough shares its 4.
| 5 out of 5 | 909 | 89% | ||
|---|---|---|---|---|
| 4 out of 5 | 88 | 9% | ← HiTea | |
| 3 out of 5 | 16 | 2% | ||
| 2 out of 5 | 2 | <1% | ||
| 1 out of 5 | 4 | <1% | ||
| 0 out of 5 | 0 | 0% |
A further 59 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Good
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At HiTea none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
Food hygiene ratings nearby
The closest food businesses to HiTea, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Admiral Slots Retailers - other | 8 yards away | 5 - Very good | 2 December 2024 |
| Black Gold Restaurant/Cafe/Canteen | 42 yards away | 5 - Very good | 26 August 2025 |
| Burger King Restaurant/Cafe/Canteen | 50 yards away | 5 - Very good | 27 November 2025 |
| Caffè Nero Restaurant/Cafe/Canteen | 56 yards away | 5 - Very good | 23 September 2024 |
| Bank House Pub/bar/nightclub | 90 yards away | 5 - Very good | 19 May 2025 |
| Albion House Social Club Pub/bar/nightclub | 122 yards away | 5 - Very good | 29 January 2025 |
| Boots UK Ltd Retailers - other | 147 yards away | 5 - Very good | 16 August 2023 |
| Brazao Forte Retailers - other | 166 yards away | 5 - Very good | 6 August 2025 |
Questions about HiTea
What is HiTea's food hygiene rating?
HiTea has a food hygiene rating of 4 out of 5 (good), given by Cheltenham Council on 20 August 2025.
Is HiTea safe to eat at?
The rating covers hygiene standards found at inspection, not the food itself. At 4 out of 5, the inspector found hygiene standards at this restaurant to be good, the top end of the scale.
When was HiTea last inspected?
HiTea was last inspected on 20 August 2025, 10 months ago. Food hygiene inspections are unannounced, and the rating is published by Cheltenham Council rather than by the business.
What did the inspector find at HiTea?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "good". Lower concern in all three is what earns a high overall rating.
How does HiTea compare to other places in Cheltenham?
89% of the 1,019 rated food businesses in Cheltenham hold the top rating of 5, while HiTea holds a 4. 88 places in the area share that rating.
Who decides the rating?
Cheltenham Council inspects HiTea and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch HiTea and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Understanding this rating
More food hygiene ratings near here
Cheltenham inspects and rates 1,078 food businesses across its whole area. See every food hygiene rating in Cheltenham →
The official record is held by the council: http://www.cheltenham.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →