Duckpool Road Convenience Store food hygiene rating
Retailers - other · Newport
Duckpool Road Convenience Store holds a 2, which means some improvement is necessary. The inspector found problems at the shop that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 28 May 2025, 13 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 120 Duckpool Road, Newport, South Wales, NP19 8FL
How it compares in Newport
A 2 is rare: only 10 of 1,156 rated places in Newport score this low, about one in 116. By contrast 78% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 905 | 78% | ||
|---|---|---|---|---|
| 4 out of 5 | 172 | 15% | ||
| 3 out of 5 | 57 | 5% | ||
| 2 out of 5 | 10 | 1% | ← Duckpool Road Convenience Store | |
| 1 out of 5 | 10 | 1% | ||
| 0 out of 5 | 2 | <1% |
A further 198 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Duckpool Road Convenience Store the inspector recorded concerns over how food is handled and the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Duckpool Road Convenience Store, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Busy Kitchen Restaurant/Cafe/Canteen | 292 yards away | 5 - Very good | 23 February 2026 |
| Archway Court Day Nursery & Kids Club Caring Premises | 311 yards away | 5 - Very good | 27 January 2026 |
| Chicky Friday's Takeaway/sandwich shop | 341 yards away | 5 - Very good | 29 January 2026 |
| Basirs Bakery Newport Manufacturers/packers | 373 yards away | 5 - Very good | 20 February 2026 |
| Caerleon Road Post Office & Shop Retailers - other | 398 yards away | 5 - Very good | 21 March 2019 |
| ABC Supermarket Retailers - other | 0.3 miles away | 5 - Very good | 18 January 2025 |
| Alonzi And Sons Takeaway/sandwich shop | 0.3 miles away | 5 - Very good | 18 February 2025 |
| Agrahar Authentic Indian Foods Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 1 October 2025 |
Questions about Duckpool Road Convenience Store
What is Duckpool Road Convenience Store's food hygiene rating?
Duckpool Road Convenience Store has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Newport Council on 28 May 2025.
Is Duckpool Road Convenience Store safe to eat at?
A 2 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Duckpool Road Convenience Store last inspected?
Duckpool Road Convenience Store was last inspected on 28 May 2025, 13 months ago. Food hygiene inspections are unannounced, and the rating is published by Newport Council rather than by the business.
What did the inspector find at Duckpool Road Convenience Store?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Duckpool Road Convenience Store compare to other places in Newport?
78% of the 1,156 rated food businesses in Newport hold the top rating of 5, while Duckpool Road Convenience Store holds a 2. 10 places in the area share that rating.
Who decides the rating?
Newport Council inspects Duckpool Road Convenience Store and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Duckpool Road Convenience Store and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Newport, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Newport
Understanding this rating
More food hygiene ratings near here
Duckpool Road Convenience Store is one of 833 rated food businesses in South Wales. See every hygiene rating in South Wales →
Newport inspects and rates 1,354 food businesses across its whole area. See every food hygiene rating in Newport →
The official record is held by the council: http://www.newport.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →