Refreshment Point food hygiene rating
Mobile caterer · Richmond-Upon-Thames
Refreshment Point holds a 3: generally satisfactory. The mobile caterer met the legal standard, but the inspector recorded enough minor issues that it fell short of a good or very good rating.
The rating: 3 - Generally satisfactory
The rating dates from 11 July 2025, 12 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Isabella Plantations Richmond Park, Richmond
How it compares in Richmond-Upon-Thames
In Richmond-Upon-Thames, 73% of rated places manage a 5, so Refreshment Point sits behind roughly 1,250 nearby businesses. 8% of the borough shares its 3.
| 5 out of 5 | 1,011 | 73% | ||
|---|---|---|---|---|
| 4 out of 5 | 239 | 17% | ||
| 3 out of 5 | 105 | 8% | ← Refreshment Point | |
| 2 out of 5 | 13 | 1% | ||
| 1 out of 5 | 23 | 2% | ||
| 0 out of 5 | 1 | <1% |
A further 162 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Refreshment Point none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
Questions about Refreshment Point
What is Refreshment Point's food hygiene rating?
Refreshment Point has a food hygiene rating of 3 out of 5 (generally satisfactory), given by Richmond-Upon-Thames Council on 11 July 2025.
Is Refreshment Point safe to eat at?
A 3 means the mobile caterer met the legal standard, so it is lawful to eat there, but the inspector recorded issues that stopped it scoring higher. It is the middle of the scale.
When was Refreshment Point last inspected?
Refreshment Point was last inspected on 11 July 2025, 12 months ago. Food hygiene inspections are unannounced, and the rating is published by Richmond-Upon-Thames Council rather than by the business.
What did the inspector find at Refreshment Point?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Refreshment Point compare to other places in Richmond-Upon-Thames?
73% of the 1,392 rated food businesses in Richmond-Upon-Thames hold the top rating of 5, while Refreshment Point holds a 3. 105 places in the area share that rating.
Who decides the rating?
Richmond-Upon-Thames Council inspects Refreshment Point and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Refreshment Point and we will email you the morning after its rating changes.
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Understanding this rating
More food hygiene ratings near here
Refreshment Point is one of 1,379 rated food businesses in Richmond upon Thames. See every hygiene rating in Richmond upon Thames →
Richmond-Upon-Thames inspects and rates 1,554 food businesses across its whole area. See every food hygiene rating in Richmond-Upon-Thames →
The official record is held by the council: http://www.richmond.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →