ESS Government Services food hygiene rating
Restaurant/Cafe/Canteen · Swansea
ESS Government Services holds a 4, meaning hygiene standards at the restaurant are good. It is a solid result, the inspector found nothing serious, though a 5 was just out of reach.
The rating: 4 - Good
The rating dates from 14 January 2026, 5 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Contact Centre, Swansea Vale, SA7 0AD
How it compares in Swansea
In Swansea, 69% of rated places manage a 5, so ESS Government Services sits behind roughly 1,464 nearby businesses. 19% of the borough shares its 4.
| 5 out of 5 | 1,464 | 69% | ||
|---|---|---|---|---|
| 4 out of 5 | 412 | 19% | ← ESS Government Services | |
| 3 out of 5 | 209 | 10% | ||
| 2 out of 5 | 27 | 1% | ||
| 1 out of 5 | 20 | 1% | ||
| 0 out of 5 | 5 | <1% |
A further 296 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Good
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At ESS Government Services none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
Questions about ESS Government Services
What is ESS Government Services's food hygiene rating?
ESS Government Services has a food hygiene rating of 4 out of 5 (good), given by Swansea Council on 14 January 2026.
Is ESS Government Services safe to eat at?
The rating covers hygiene standards found at inspection, not the food itself. At 4 out of 5, the inspector found hygiene standards at this restaurant to be good, the top end of the scale.
When was ESS Government Services last inspected?
ESS Government Services was last inspected on 14 January 2026, 5 months ago. Food hygiene inspections are unannounced, and the rating is published by Swansea Council rather than by the business.
What did the inspector find at ESS Government Services?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "good". Lower concern in all three is what earns a high overall rating.
How does ESS Government Services compare to other places in Swansea?
69% of the 2,137 rated food businesses in Swansea hold the top rating of 5, while ESS Government Services holds a 4. 412 places in the area share that rating.
Who decides the rating?
Swansea Council inspects ESS Government Services and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch ESS Government Services and we will email you the morning after its rating changes.
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Understanding this rating
More food hygiene ratings near here
Swansea inspects and rates 2,433 food businesses across its whole area. See every food hygiene rating in Swansea →
The official record is held by the council: http://www.swansea.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →