Norton Local food hygiene rating
Retailers - other · Cannock Chase
Norton Local holds a 2, which means some improvement is necessary. The inspector found problems at the shop that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 31 July 2024, 23 months ago. That is getting on for the longest gap councils usually leave, so the score may not reflect how the business is run today.
Address: 60 Brownhills Road, WS11 9SE
How it compares in Cannock Chase
A 2 is rare: only 8 of 716 rated places in Cannock Chase score this low, about one in 90. By contrast 86% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 615 | 86% | ||
|---|---|---|---|---|
| 4 out of 5 | 67 | 9% | ||
| 3 out of 5 | 23 | 3% | ||
| 2 out of 5 | 8 | 1% | ← Norton Local | |
| 1 out of 5 | 2 | <1% | ||
| 0 out of 5 | 1 | <1% |
A further 119 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Very good
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Norton Local the inspector recorded concerns over how food is handled. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Norton Local, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Catherine Care Day Centre Caring Premises | 234 yards away | 5 - Very good | 13 May 2025 |
| Catherine Care Tearooms Restaurant/Cafe/Canteen | 379 yards away | 5 - Very good | 13 May 2025 |
| Cannock Dairy Vans Mobile caterer | 0.4 miles away | 5 - Very good | 10 June 2025 |
| Co-op @ Road Chef Retailers - other | 0.6 miles away | 5 - Very good | 7 October 2025 |
| BP Connect Retailers - other | 0.6 miles away | 5 - Very good | 22 January 2026 |
| Chozen Noodle Takeaway/sandwich shop | 0.6 miles away | 5 - Very good | 7 October 2025 |
| Costa Coffee Restaurant/Cafe/Canteen | 0.6 miles away | 5 - Very good | 28 February 2025 |
Questions about Norton Local
What is Norton Local's food hygiene rating?
Norton Local has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Cannock Chase Council on 31 July 2024.
Is Norton Local safe to eat at?
A 2 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Norton Local last inspected?
Norton Local was last inspected on 31 July 2024, 23 months ago. Food hygiene inspections are unannounced, and the rating is published by Cannock Chase Council rather than by the business.
What did the inspector find at Norton Local?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "very good", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Norton Local compare to other places in Cannock Chase?
86% of the 716 rated food businesses in Cannock Chase hold the top rating of 5, while Norton Local holds a 2. 8 places in the area share that rating.
Who decides the rating?
Cannock Chase Council inspects Norton Local and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Norton Local and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Cannock Chase, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Cannock Chase
Understanding this rating
More food hygiene ratings near here
Norton Local is one of 48 rated food businesses in Norton Canes. See every hygiene rating in Norton Canes →
Cannock Chase inspects and rates 835 food businesses across its whole area. See every food hygiene rating in Cannock Chase →
The official record is held by the council: http://www.cannockchasedc.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →