Rich Wellness food hygiene rating
Distributors/Transporters · Croydon
Rich Wellness holds a 1: major improvement is necessary. The inspector found significant problems at the distributor and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 12 December 2024, 19 months ago. That is getting on for the longest gap councils usually leave, so the score may not reflect how the business is run today.
How it compares in Croydon
A 1 is rare: only 38 of 2,816 rated places in Croydon score this low, about one in 74. By contrast 65% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,830 | 65% | ||
|---|---|---|---|---|
| 4 out of 5 | 690 | 25% | ||
| 3 out of 5 | 176 | 6% | ||
| 2 out of 5 | 81 | 3% | ||
| 1 out of 5 | 38 | 1% | ← Rich Wellness | |
| 0 out of 5 | 1 | <1% |
A further 317 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Very good
- Cleanliness & condition of the building Good
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Rich Wellness the inspector recorded concerns over confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Questions about Rich Wellness
What is Rich Wellness's food hygiene rating?
Rich Wellness has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Croydon Council on 12 December 2024.
Is Rich Wellness safe to eat at?
A 1 means the inspector found problems the business is required to fix. The distributor is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Rich Wellness last inspected?
Rich Wellness was last inspected on 12 December 2024, 19 months ago. Food hygiene inspections are unannounced, and the rating is published by Croydon Council rather than by the business.
What did the inspector find at Rich Wellness?
The inspector scored three areas. Hygienic food handling was rated "very good", the cleanliness and condition of the building "good", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Rich Wellness compare to other places in Croydon?
65% of the 2,816 rated food businesses in Croydon hold the top rating of 5, while Rich Wellness holds a 1. 38 places in the area share that rating.
Who decides the rating?
Croydon Council inspects Rich Wellness and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Rich Wellness and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Croydon, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Croydon
Understanding this rating
More food hygiene ratings near here
Croydon inspects and rates 3,133 food businesses across its whole area. See every food hygiene rating in Croydon →
The official record is held by the council: http://www.croydon.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →