Critical Support food hygiene rating
Distributors/Transporters · Merton
Critical Support holds a 5, the highest food hygiene rating there is. At its last inspection the distributor met every standard the inspector checked, with nothing needing attention.
The rating: 5 - Very good
The rating dates from 30 January 2025, 17 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Capital Business Estate Unit 4 24 Willow Lane, Mitcham, CR4 4NQ
How it compares in Merton
That puts Critical Support among the 1,033 places in Merton holding top marks, 82% of everywhere the council rates. A 5 is the norm here rather than the exception, so it is the rating to expect, not to be impressed by.
| 5 out of 5 | 1,033 | 82% | ← Critical Support | |
|---|---|---|---|---|
| 4 out of 5 | 171 | 13% | ||
| 3 out of 5 | 41 | 3% | ||
| 2 out of 5 | 11 | 1% | ||
| 1 out of 5 | 11 | 1% | ||
| 0 out of 5 | 0 | 0% |
A further 275 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Very good
- Cleanliness & condition of the building Very good
- How well they manage food safety Good
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Critical Support none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
Food hygiene ratings nearby
The closest food businesses to Critical Support, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Acorn Residential Home Caring Premises | 0.4 miles away | 5 - Very good | 14 October 2025 |
| Abbys Grill Peri Peri Takeaway/sandwich shop | 0.8 miles away | 5 - Very good | 2 December 2025 |
| AFIA Cuisine Restaurant/Cafe/Canteen | 0.9 miles away | 5 - Very good | 18 June 2024 |
| Ama Catering Restaurant/Cafe/Canteen | 0.9 miles away | 5 - Very good | 30 June 2026 |
| 7 Days Retailers - other | 0.9 miles away | 5 - Very good | 8 May 2026 |
| Abel & Cole Ltd Manufacturers/packers | 1.0 miles away | 5 - Very good | 5 November 2025 |
Questions about Critical Support
What is Critical Support's food hygiene rating?
Critical Support has a food hygiene rating of 5 out of 5 (very good), given by Merton Council on 30 January 2025.
Is Critical Support safe to eat at?
The rating covers hygiene standards found at inspection, not the food itself. At 5 out of 5, the inspector found hygiene standards at this distributor to be very good, the top end of the scale.
When was Critical Support last inspected?
Critical Support was last inspected on 30 January 2025, 17 months ago. Food hygiene inspections are unannounced, and the rating is published by Merton Council rather than by the business.
What did the inspector find at Critical Support?
The inspector scored three areas. Hygienic food handling was rated "very good", the cleanliness and condition of the building "very good", and confidence in the management of food safety "good". Lower concern in all three is what earns a high overall rating.
How does Critical Support compare to other places in Merton?
82% of the 1,267 rated food businesses in Merton hold the top rating of 5, and Critical Support is one of them.
Who decides the rating?
Merton Council inspects Critical Support and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Critical Support and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Understanding this rating
More food hygiene ratings near here
Critical Support is one of 257 rated food businesses in Mitcham. See every hygiene rating in Mitcham →
Merton inspects and rates 1,542 food businesses across its whole area. See every food hygiene rating in Merton →
The official record is held by the council: http://www.merton.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →