Quays Stores food hygiene rating
Retailers - other · Flintshire
Quays Stores holds a 2, which means some improvement is necessary. The inspector found problems at the shop that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 4 July 2025, 12 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Quay Stores, 2 Thornfield Avenue, Connahs Quay, CH5 4HX
How it compares in Flintshire
A 2 is rare: only 8 of 1,209 rated places in Flintshire score this low, about one in 151. By contrast 88% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,061 | 88% | ||
|---|---|---|---|---|
| 4 out of 5 | 120 | 10% | ||
| 3 out of 5 | 11 | 1% | ||
| 2 out of 5 | 8 | 1% | ← Quays Stores | |
| 1 out of 5 | 9 | 1% | ||
| 0 out of 5 | 0 | 0% |
A further 73 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Quays Stores the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Quays Stores, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| More Local Express Retailers - other | 0.3 miles away | 5 - Very good | 3 August 2023 |
| Castle Inn Pub/bar/nightclub | 0.4 miles away | 5 - Very good | 7 July 2025 |
| Caffinaafi (The VC Hub) Restaurant/Cafe/Canteen | 0.4 miles away | 5 - Very good | 28 May 2025 |
| Connahs Quay Civic Hall Other catering premises | 0.5 miles away | 5 - Very good | 3 February 2026 |
| New City Takeaway/sandwich shop | 0.5 miles away | 5 - Very good | 17 September 2024 |
| Nanny Biscuit Pantry Retailers - other | 0.5 miles away | 5 - Very good | 9 September 2025 |
| Diyar Kebab House Takeaway/sandwich shop | 0.5 miles away | 5 - Very good | 11 June 2025 |
| BALKAN shop and BBQ Retailers - other | 0.6 miles away | 5 - Very good | 22 July 2025 |
Questions about Quays Stores
What is Quays Stores's food hygiene rating?
Quays Stores has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Flintshire Council on 4 July 2025.
Is Quays Stores safe to eat at?
A 2 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Quays Stores last inspected?
Quays Stores was last inspected on 4 July 2025, 12 months ago. Food hygiene inspections are unannounced, and the rating is published by Flintshire Council rather than by the business.
What did the inspector find at Quays Stores?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Quays Stores compare to other places in Flintshire?
88% of the 1,209 rated food businesses in Flintshire hold the top rating of 5, while Quays Stores holds a 2. 8 places in the area share that rating.
Who decides the rating?
Flintshire Council inspects Quays Stores and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Quays Stores and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Flintshire, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Flintshire
Understanding this rating
More food hygiene ratings near here
Flintshire inspects and rates 1,282 food businesses across its whole area. See every food hygiene rating in Flintshire →
The official record is held by the council: http://www.flintshire.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →