House of Aroma food hygiene rating
Restaurant/Cafe/Canteen · Newcastle Upon Tyne
House of Aroma holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 9 October 2025, 9 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 432 Westgate Road, Newcastle upon Tyne, NE4 9BN
How it compares in Newcastle Upon Tyne
A 2 is rare: only 83 of 2,525 rated places in Newcastle Upon Tyne score this low, about one in 30. By contrast 75% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,895 | 75% | ||
|---|---|---|---|---|
| 4 out of 5 | 318 | 13% | ||
| 3 out of 5 | 178 | 7% | ||
| 2 out of 5 | 83 | 3% | ← House of Aroma | |
| 1 out of 5 | 40 | 2% | ||
| 0 out of 5 | 11 | <1% |
A further 200 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At House of Aroma the inspector recorded concerns over how food is handled and the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to House of Aroma, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Ayesha's Manufacturers/packers | 0.3 miles away | 5 - Very good | 13 November 2025 |
| Al Amran Catering Ltd Manufacturers/packers | 0.4 miles away | 5 - Very good | 25 October 2024 |
| Asda Retailers - supermarkets/hypermarkets | 0.5 miles away | 5 - Very good | 26 June 2024 |
| Akbar's Restaurant/Cafe/Canteen | 0.5 miles away | 5 - Very good | 18 November 2025 |
| 214 Field Sqn RHQ Restaurant/Cafe/Canteen | 0.8 miles away | 5 - Very good | 21 July 2025 |
| Asda Express PFS St James Park Retailers - other | 0.8 miles away | 5 - Very good | 29 August 2023 |
| Ashton Court Caring Premises | 0.9 miles away | 5 - Very good | 12 May 2026 |
| Allan Court Nursing Home Caring Premises | 0.9 miles away | 5 - Very good | 19 January 2026 |
Questions about House of Aroma
What is House of Aroma's food hygiene rating?
House of Aroma has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Newcastle Upon Tyne Council on 9 October 2025.
Is House of Aroma safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was House of Aroma last inspected?
House of Aroma was last inspected on 9 October 2025, 9 months ago. Food hygiene inspections are unannounced, and the rating is published by Newcastle Upon Tyne Council rather than by the business.
What did the inspector find at House of Aroma?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does House of Aroma compare to other places in Newcastle Upon Tyne?
75% of the 2,525 rated food businesses in Newcastle Upon Tyne hold the top rating of 5, while House of Aroma holds a 2. 83 places in the area share that rating.
Who decides the rating?
Newcastle Upon Tyne Council inspects House of Aroma and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch House of Aroma and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Newcastle Upon Tyne, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Newcastle Upon Tyne
Understanding this rating
More food hygiene ratings near here
Newcastle Upon Tyne inspects and rates 2,725 food businesses across its whole area. See every food hygiene rating in Newcastle Upon Tyne →
The official record is held by the council: http://www.newcastle.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →