My Chaai Ltd - Unit S9 food hygiene rating
Restaurant/Cafe/Canteen · Newham
My Chaai Ltd - Unit S9 holds a 1: major improvement is necessary. The inspector found significant problems at the restaurant and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 23 September 2025, 9 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Unit S, 34 Plashet Grove, East Ham, E6 1AE
How it compares in Newham
A 1 is rare: only 217 of 2,436 rated places in Newham score this low, about one in 11. By contrast 49% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,194 | 49% | ||
|---|---|---|---|---|
| 4 out of 5 | 509 | 21% | ||
| 3 out of 5 | 383 | 16% | ||
| 2 out of 5 | 100 | 4% | ||
| 1 out of 5 | 217 | 9% | ← My Chaai Ltd - Unit S9 | |
| 0 out of 5 | 33 | 1% |
A further 231 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At My Chaai Ltd - Unit S9 the inspector recorded concerns over the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to My Chaai Ltd - Unit S9, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Annapurna Sweetmart & Caterers Retailers - other | 388 yards away | 5 - Very good | 7 August 2024 |
| Aria Artisan Pizza Mobile caterer | 0.6 miles away | 5 - Very good | 10 May 2025 |
| Arabella Restaurant/Cafe/Canteen | 0.6 miles away | 5 - Very good | 7 January 2026 |
| Adyar Ananda Bhavan Restaurant/Cafe/Canteen | 0.7 miles away | 5 - Very good | 2 February 2026 |
| Aero One Limited Restaurant/Cafe/Canteen | 0.8 miles away | 5 - Very good | 1 October 2024 |
| Altmore Primary School School/college/university | 0.9 miles away | 5 - Very good | 17 September 2024 |
| % Arabica Restaurant/Cafe/Canteen | 1.0 miles away | 5 - Very good | 17 November 2023 |
Questions about My Chaai Ltd - Unit S9
What is My Chaai Ltd - Unit S9's food hygiene rating?
My Chaai Ltd - Unit S9 has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Newham Council on 23 September 2025.
Is My Chaai Ltd - Unit S9 safe to eat at?
A 1 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was My Chaai Ltd - Unit S9 last inspected?
My Chaai Ltd - Unit S9 was last inspected on 23 September 2025, 9 months ago. Food hygiene inspections are unannounced, and the rating is published by Newham Council rather than by the business.
What did the inspector find at My Chaai Ltd - Unit S9?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does My Chaai Ltd - Unit S9 compare to other places in Newham?
49% of the 2,436 rated food businesses in Newham hold the top rating of 5, while My Chaai Ltd - Unit S9 holds a 1. 217 places in the area share that rating.
Who decides the rating?
Newham Council inspects My Chaai Ltd - Unit S9 and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch My Chaai Ltd - Unit S9 and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Newham, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Newham
Understanding this rating
More food hygiene ratings near here
My Chaai Ltd - Unit S9 is one of 430 rated food businesses in East Ham. See every hygiene rating in East Ham →
Newham inspects and rates 2,667 food businesses across its whole area. See every food hygiene rating in Newham →
The official record is held by the council: https://www.newham.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →