The Family Cafe food hygiene rating
Restaurant/Cafe/Canteen · East Suffolk
The Family Cafe holds a 4, meaning hygiene standards at the restaurant are good. It is a solid result, the inspector found nothing serious, though a 5 was just out of reach.
The rating: 4 - Good
This is a fresh result: The Family Cafe was inspected on 20 May 2026, so the rating reflects what the inspector found very recently.
Address: 16 Undercliff Road West, Felixstowe, Suffolk, IP11 2AW
How it compares in East Suffolk
In East Suffolk, 86% of rated places manage a 5, so The Family Cafe sits behind roughly 1,996 nearby businesses. 9% of the borough shares its 4.
| 5 out of 5 | 1,996 | 86% | ||
|---|---|---|---|---|
| 4 out of 5 | 216 | 9% | ← The Family Cafe | |
| 3 out of 5 | 71 | 3% | ||
| 2 out of 5 | 22 | 1% | ||
| 1 out of 5 | 17 | 1% | ||
| 0 out of 5 | 1 | <1% |
A further 207 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Good
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At The Family Cafe none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
Food hygiene ratings nearby
The closest food businesses to The Family Cafe, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Bodrum Grill House Takeaway/sandwich shop | at this address | 5 - Very good | 23 July 2025 |
| Boss Chicken Restaurant/Cafe/Canteen | 8 yards away | 5 - Very good | 9 November 2024 |
| China Cottage Takeaway/sandwich shop | 43 yards away | 5 - Very good | 5 February 2025 |
| Gulliver's Wife Cafe Restaurant/Cafe/Canteen | 178 yards away | 5 - Very good | 22 January 2026 |
| Gift And Confectionery Kiosk (Beach Treats) Retailers - other | 253 yards away | 5 - Very good | 10 August 2017 |
| Cotman House Caring Premises | 290 yards away | 5 - Very good | 22 January 2026 |
| Baba's Mangal Authentic Turkish Doner & Grill Restaurant/Cafe/Canteen | 299 yards away | 5 - Very good | 21 March 2025 |
| Enviro Medical Ltd (Coniston House) Caring Premises | 309 yards away | 5 - Very good | 10 October 2025 |
Questions about The Family Cafe
What is The Family Cafe's food hygiene rating?
The Family Cafe has a food hygiene rating of 4 out of 5 (good), given by East Suffolk Council on 20 May 2026.
Is The Family Cafe safe to eat at?
The rating covers hygiene standards found at inspection, not the food itself. At 4 out of 5, the inspector found hygiene standards at this restaurant to be good, the top end of the scale.
When was The Family Cafe last inspected?
The Family Cafe was last inspected on 20 May 2026, a month ago. Food hygiene inspections are unannounced, and the rating is published by East Suffolk Council rather than by the business.
What did the inspector find at The Family Cafe?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "good". Lower concern in all three is what earns a high overall rating.
How does The Family Cafe compare to other places in East Suffolk?
86% of the 2,323 rated food businesses in East Suffolk hold the top rating of 5, while The Family Cafe holds a 4. 216 places in the area share that rating.
Who decides the rating?
East Suffolk Council inspects The Family Cafe and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch The Family Cafe and we will email you the morning after its rating changes.
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Understanding this rating
More food hygiene ratings near here
The Family Cafe is one of 247 rated food businesses in Felixstowe. See every hygiene rating in Felixstowe →
East Suffolk inspects and rates 2,530 food businesses across its whole area. See every food hygiene rating in East Suffolk →
The official record is held by the council: http://www.eastsuffolk.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →