Hilbre Ice Cream Parlour food hygiene rating
Takeaway/sandwich shop · Wirral
Hilbre Ice Cream Parlour holds a 1: major improvement is necessary. The inspector found significant problems at the takeaway and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 8 March 2024, more than 2 years ago. A lot can change in a kitchen in that time, and a rating this old says more about the business then than now. Councils prioritise re-inspecting higher-risk premises, so a long gap often means the business is considered low-risk.
Address: Dee Lane, West Kirby, Wirral, CH48 0QA
How it compares in Wirral
A 1 is rare: only 27 of 2,207 rated places in Wirral score this low, about one in 82. By contrast 72% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,596 | 72% | ||
|---|---|---|---|---|
| 4 out of 5 | 366 | 17% | ||
| 3 out of 5 | 177 | 8% | ||
| 2 out of 5 | 36 | 2% | ||
| 1 out of 5 | 27 | 1% | ← Hilbre Ice Cream Parlour | |
| 0 out of 5 | 5 | <1% |
A further 113 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Good
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Hilbre Ice Cream Parlour the inspector recorded concerns over confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Hilbre Ice Cream Parlour, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Seafood Shack Retailers - other | 48 yards away | 5 - Very good | 7 February 2025 |
| Black Lodge Brewery Taproom West Kirby Pub/bar/nightclub | 67 yards away | 5 - Very good | 18 December 2024 |
| Coffee King Express Takeaway/sandwich shop | 84 yards away | 5 - Very good | 22 August 2024 |
| Gerrards Confectioners Retailers - supermarkets/hypermarkets | 94 yards away | 5 - Very good | 3 December 2024 |
| Go Local, Martins Retailers - other | 110 yards away | 5 - Very good | 4 August 2022 |
| Chaat indian tapas Restaurant/Cafe/Canteen | 115 yards away | 5 - Very good | 12 November 2024 |
| Fu Lam Takeaway/sandwich shop | 121 yards away | 5 - Very good | 29 November 2024 |
| Cub and Calf Parent Hub Limited Restaurant/Cafe/Canteen | 122 yards away | 5 - Very good | 9 June 2021 |
Questions about Hilbre Ice Cream Parlour
What is Hilbre Ice Cream Parlour's food hygiene rating?
Hilbre Ice Cream Parlour has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Wirral Council on 8 March 2024.
Is Hilbre Ice Cream Parlour safe to eat at?
A 1 means the inspector found problems the business is required to fix. The takeaway is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Hilbre Ice Cream Parlour last inspected?
Hilbre Ice Cream Parlour was last inspected on 8 March 2024, more than 2 years ago. Food hygiene inspections are unannounced, and the rating is published by Wirral Council rather than by the business.
What did the inspector find at Hilbre Ice Cream Parlour?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "good", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Hilbre Ice Cream Parlour compare to other places in Wirral?
72% of the 2,207 rated food businesses in Wirral hold the top rating of 5, while Hilbre Ice Cream Parlour holds a 1. 27 places in the area share that rating.
Who decides the rating?
Wirral Council inspects Hilbre Ice Cream Parlour and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Hilbre Ice Cream Parlour and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Wirral, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Wirral
Understanding this rating
More food hygiene ratings near here
Hilbre Ice Cream Parlour is one of 93 rated food businesses in West Kirby. See every hygiene rating in West Kirby →
Wirral inspects and rates 2,320 food businesses across its whole area. See every food hygiene rating in Wirral →
The official record is held by the council: http://www.wirral.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →