5

The Family Cafe food hygiene rating

Restaurant/Cafe/Canteen · Wirral

The Family Cafe holds a 5, the highest food hygiene rating there is. At its last inspection the restaurant met every standard the inspector checked, with nothing needing attention.

The rating: 5 - Very good

The rating dates from 9 December 2024, 19 months ago. That is getting on for the longest gap councils usually leave, so the score may not reflect how the business is run today.

Address: Tesco Superstore, Telegraph Road, Heswall, CH60 7SL

How it compares in Wirral

That puts The Family Cafe among the 1,596 places in Wirral holding top marks, 72% of everywhere the council rates. A 5 is the norm here rather than the exception, so it is the rating to expect, not to be impressed by.

Every rated food business in Wirral
5 out of 5 1,596 72% ← The Family Cafe
4 out of 5 366 17%
3 out of 5 177 8%
2 out of 5 36 2%
1 out of 5 27 1%
0 out of 5 5 <1%

A further 113 businesses in the area are awaiting inspection or exempt, so are not counted above.

What the inspector found

An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At The Family Cafe none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.

Food hygiene ratings nearby

The closest food businesses to The Family Cafe, nearest first, so you can see how it compares to its neighbours.

Business Distance Rating Inspected
COOK Retailers - other 166 yards away 5 - Very good 16 June 2026
Isabelle's Tea Room Restaurant/Cafe/Canteen 214 yards away 5 - Very good 7 November 2024
Linghams Cafe Restaurant/Cafe/Canteen 237 yards away 5 - Very good 15 November 2024
Otto Lounge Restaurant/Cafe/Canteen 245 yards away 5 - Very good 24 October 2025
Costa Coffee Restaurant/Cafe/Canteen 250 yards away 5 - Very good 16 September 2025
Domino's Pizza Takeaway/sandwich shop 251 yards away 5 - Very good 16 June 2026
Nyx Pub/bar/nightclub 272 yards away 5 - Very good 8 March 2024
Blind Pig @ Heswall Hall Pub/bar/nightclub 388 yards away 5 - Very good 9 February 2024

Questions about The Family Cafe

What is The Family Cafe's food hygiene rating?

The Family Cafe has a food hygiene rating of 5 out of 5 (very good), given by Wirral Council on 9 December 2024.

Is The Family Cafe safe to eat at?

The rating covers hygiene standards found at inspection, not the food itself. At 5 out of 5, the inspector found hygiene standards at this restaurant to be very good, the top end of the scale.

When was The Family Cafe last inspected?

The Family Cafe was last inspected on 9 December 2024, 19 months ago. Food hygiene inspections are unannounced, and the rating is published by Wirral Council rather than by the business.

What did the inspector find at The Family Cafe?

The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "good", and confidence in the management of food safety "good". Lower concern in all three is what earns a high overall rating.

How does The Family Cafe compare to other places in Wirral?

72% of the 2,207 rated food businesses in Wirral hold the top rating of 5, and The Family Cafe is one of them.

Who decides the rating?

Wirral Council inspects The Family Cafe and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.

Tell me when this changes

The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch The Family Cafe and we will email you the morning after its rating changes.

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Understanding this rating

More food hygiene ratings near here

The Family Cafe is one of 84 rated food businesses in Heswall. See every hygiene rating in Heswall

Wirral inspects and rates 2,320 food businesses across its whole area. See every food hygiene rating in Wirral

The official record is held by the council: http://www.wirral.gov.uk

Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →