Customer Cafe ASDA - Compass Group UK & Ireland food hygiene rating
Restaurant/Cafe/Canteen · Herefordshire
Customer Cafe ASDA - Compass Group UK & Ireland holds a 3: generally satisfactory. The restaurant met the legal standard, but the inspector recorded enough minor issues that it fell short of a good or very good rating.
The rating: 3 - Generally satisfactory
The rating dates from 6 March 2025, 16 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Asda Supermarket, Belmont Road, HR2 7JE
How it compares in Herefordshire
In Herefordshire, 78% of rated places manage a 5, so Customer Cafe ASDA - Compass Group UK & Ireland sits behind roughly 1,431 nearby businesses. 7% of the borough shares its 3.
| 5 out of 5 | 1,217 | 78% | ||
|---|---|---|---|---|
| 4 out of 5 | 214 | 14% | ||
| 3 out of 5 | 104 | 7% | ← Customer Cafe ASDA - Compass Group UK & Ireland | |
| 2 out of 5 | 19 | 1% | ||
| 1 out of 5 | 7 | <1% | ||
| 0 out of 5 | 1 | <1% |
A further 195 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Customer Cafe ASDA - Compass Group UK & Ireland none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
Food hygiene ratings nearby
The closest food businesses to Customer Cafe ASDA - Compass Group UK & Ireland, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| ASDA Hereford PFS Retailers - other | at this address | 5 - Very good | 5 December 2016 |
| Belmont Express/Stores (Premier) Retailers - other | 159 yards away | 5 - Very good | 9 October 2017 |
| Drybridge Day Centre Caring Premises | 293 yards away | 5 - Very good | 13 February 2018 |
| Domino's Pizza Takeaway/sandwich shop | 0.3 miles away | 5 - Very good | 3 July 2025 |
| Farmfoods Retailers - supermarkets/hypermarkets | 0.3 miles away | 5 - Very good | 17 May 2012 |
| De Koffie Pot Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 13 June 2025 |
| Bridge Thai Street Food Takeaway/sandwich shop | 0.4 miles away | 5 - Very good | 29 August 2024 |
| Asian Grocery Hub Retailers - other | 0.4 miles away | 5 - Very good | 9 November 2023 |
Questions about Customer Cafe ASDA - Compass Group UK & Ireland
What is Customer Cafe ASDA - Compass Group UK & Ireland's food hygiene rating?
Customer Cafe ASDA - Compass Group UK & Ireland has a food hygiene rating of 3 out of 5 (generally satisfactory), given by Herefordshire Council on 6 March 2025.
Is Customer Cafe ASDA - Compass Group UK & Ireland safe to eat at?
A 3 means the restaurant met the legal standard, so it is lawful to eat there, but the inspector recorded issues that stopped it scoring higher. It is the middle of the scale.
When was Customer Cafe ASDA - Compass Group UK & Ireland last inspected?
Customer Cafe ASDA - Compass Group UK & Ireland was last inspected on 6 March 2025, 16 months ago. Food hygiene inspections are unannounced, and the rating is published by Herefordshire Council rather than by the business.
What did the inspector find at Customer Cafe ASDA - Compass Group UK & Ireland?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Customer Cafe ASDA - Compass Group UK & Ireland compare to other places in Herefordshire?
78% of the 1,562 rated food businesses in Herefordshire hold the top rating of 5, while Customer Cafe ASDA - Compass Group UK & Ireland holds a 3. 104 places in the area share that rating.
Who decides the rating?
Herefordshire Council inspects Customer Cafe ASDA - Compass Group UK & Ireland and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Customer Cafe ASDA - Compass Group UK & Ireland and we will email you the morning after its rating changes.
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Understanding this rating
More food hygiene ratings near here
Herefordshire inspects and rates 1,757 food businesses across its whole area. See every food hygiene rating in Herefordshire →
The official record is held by the council: http://www.herefordshire.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →