The Willows food hygiene rating
Caring Premises · Sutton
The Willows holds a 3: generally satisfactory. The care premises met the legal standard, but the inspector recorded enough minor issues that it fell short of a good or very good rating.
The rating: 3 - Generally satisfactory
The rating dates from 26 April 2025, 14 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 1 The Ridgway, Sutton, SM2 5JX
How it compares in Sutton
In Sutton, 75% of rated places manage a 5, so The Willows sits behind roughly 1,018 nearby businesses. 9% of the borough shares its 3.
| 5 out of 5 | 871 | 75% | ||
|---|---|---|---|---|
| 4 out of 5 | 147 | 13% | ||
| 3 out of 5 | 106 | 9% | ← The Willows | |
| 2 out of 5 | 25 | 2% | ||
| 1 out of 5 | 18 | 2% | ||
| 0 out of 5 | 1 | <1% |
A further 139 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At The Willows none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
Food hygiene ratings nearby
The closest food businesses to The Willows, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Achieve Together - Albion Road Caring Premises | 319 yards away | 5 - Very good | 23 July 2025 |
| Beeches Luncheon Club Restaurant/Cafe/Canteen | 427 yards away | 5 - Very good | 22 April 2026 |
| Beeches Cafe Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 17 October 2024 |
| Barons Lodge Sutton Caring Premises | 0.3 miles away | 5 - Very good | 25 April 2026 |
| Banstead Pharmacy Retailers - other | 0.3 miles away | 5 - Very good | 17 August 2024 |
| Beano's Playsafe After School Club Caring Premises | 0.4 miles away | 5 - Very good | 27 March 2026 |
| Beeches Pharmacy Retailers - other | 0.4 miles away | 5 - Very good | 8 February 2025 |
| A - Z Afterschool Club Caring Premises | 0.5 miles away | 5 - Very good | 12 September 2024 |
Questions about The Willows
What is The Willows's food hygiene rating?
The Willows has a food hygiene rating of 3 out of 5 (generally satisfactory), given by Sutton Council on 26 April 2025.
Is The Willows safe to eat at?
A 3 means the care premises met the legal standard, so it is lawful to eat there, but the inspector recorded issues that stopped it scoring higher. It is the middle of the scale.
When was The Willows last inspected?
The Willows was last inspected on 26 April 2025, 14 months ago. Food hygiene inspections are unannounced, and the rating is published by Sutton Council rather than by the business.
What did the inspector find at The Willows?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does The Willows compare to other places in Sutton?
75% of the 1,168 rated food businesses in Sutton hold the top rating of 5, while The Willows holds a 3. 106 places in the area share that rating.
Who decides the rating?
Sutton Council inspects The Willows and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch The Willows and we will email you the morning after its rating changes.
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Understanding this rating
More food hygiene ratings near here
Sutton inspects and rates 1,307 food businesses across its whole area. See every food hygiene rating in Sutton →
The official record is held by the council: http://www.sutton.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →