Karen's Catering food hygiene rating
Mobile caterer · South Norfolk
Karen's Catering holds a 2, which means some improvement is necessary. The inspector found problems at the mobile caterer that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 23 June 2023, more than 3 years ago. A lot can change in a kitchen in that time, and a rating this old says more about the business then than now. Councils prioritise re-inspecting higher-risk premises, so a long gap often means the business is considered low-risk.
How it compares in South Norfolk
A 2 is rare: only 10 of 980 rated places in South Norfolk score this low, about one in 98. By contrast 84% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 823 | 84% | ||
|---|---|---|---|---|
| 4 out of 5 | 100 | 10% | ||
| 3 out of 5 | 39 | 4% | ||
| 2 out of 5 | 10 | 1% | ← Karen's Catering | |
| 1 out of 5 | 8 | 1% | ||
| 0 out of 5 | 0 | 0% |
A further 123 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Karen's Catering the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Questions about Karen's Catering
What is Karen's Catering's food hygiene rating?
Karen's Catering has a food hygiene rating of 2 out of 5 (some improvement necessary), given by South Norfolk Council on 23 June 2023.
Is Karen's Catering safe to eat at?
A 2 means the inspector found problems the business is required to fix. The mobile caterer is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Karen's Catering last inspected?
Karen's Catering was last inspected on 23 June 2023, more than 3 years ago. Food hygiene inspections are unannounced, and the rating is published by South Norfolk Council rather than by the business.
What did the inspector find at Karen's Catering?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Karen's Catering compare to other places in South Norfolk?
84% of the 980 rated food businesses in South Norfolk hold the top rating of 5, while Karen's Catering holds a 2. 10 places in the area share that rating.
Who decides the rating?
South Norfolk Council inspects Karen's Catering and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Karen's Catering and we will email you the morning after its rating changes.
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Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at South Norfolk, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: South Norfolk
Understanding this rating
More food hygiene ratings near here
South Norfolk inspects and rates 1,103 food businesses across its whole area. See every food hygiene rating in South Norfolk →
The official record is held by the council: https://www.southnorfolkandbroadland.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →