The Old Customs House food hygiene rating
Restaurant/Cafe/Canteen · Portsmouth
The Old Customs House holds a 4, meaning hygiene standards at the restaurant are good. It is a solid result, the inspector found nothing serious, though a 5 was just out of reach.
The rating: 4 - Good
The rating dates from 12 May 2026, 2 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Vernon Building, Gunwharf Quays, Portsmouth, PO1 3TY
How it compares in Portsmouth
In Portsmouth, 64% of rated places manage a 5, so The Old Customs House sits behind roughly 978 nearby businesses. 20% of the borough shares its 4.
| 5 out of 5 | 978 | 64% | ||
|---|---|---|---|---|
| 4 out of 5 | 310 | 20% | ← The Old Customs House | |
| 3 out of 5 | 124 | 8% | ||
| 2 out of 5 | 67 | 4% | ||
| 1 out of 5 | 53 | 3% | ||
| 0 out of 5 | 2 | <1% |
A further 269 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Very good
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Very good
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At The Old Customs House none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
Food hygiene ratings nearby
The closest food businesses to The Old Customs House, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| All Bar One Restaurant/Cafe/Canteen | 29 yards away | 5 - Very good | 15 April 2026 |
| Brasserie Blanc Restaurant/Cafe/Canteen | 98 yards away | 5 - Very good | 8 January 2026 |
| Banana Tree Restaurant/Cafe/Canteen | 103 yards away | 5 - Very good | 6 May 2026 |
| Bella Italia Restaurant/Cafe/Canteen | 113 yards away | 5 - Very good | 14 May 2025 |
| Boots Retailers - other | 155 yards away | 5 - Very good | 8 May 2018 |
| Baked By Sweet Tooth Takeaway/sandwich shop | 174 yards away | 5 - Very good | 16 June 2026 |
| Britannia Fish Bar Restaurant/Cafe/Canteen | 348 yards away | 5 - Very good | 12 April 2018 |
| Baffled Coffee Restaurant/Cafe/Canteen | 425 yards away | 5 - Very good | 11 January 2025 |
Questions about The Old Customs House
What is The Old Customs House's food hygiene rating?
The Old Customs House has a food hygiene rating of 4 out of 5 (good), given by Portsmouth Council on 12 May 2026.
Is The Old Customs House safe to eat at?
The rating covers hygiene standards found at inspection, not the food itself. At 4 out of 5, the inspector found hygiene standards at this restaurant to be good, the top end of the scale.
When was The Old Customs House last inspected?
The Old Customs House was last inspected on 12 May 2026, 2 months ago. Food hygiene inspections are unannounced, and the rating is published by Portsmouth Council rather than by the business.
What did the inspector find at The Old Customs House?
The inspector scored three areas. Hygienic food handling was rated "very good", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "very good". Lower concern in all three is what earns a high overall rating.
How does The Old Customs House compare to other places in Portsmouth?
64% of the 1,534 rated food businesses in Portsmouth hold the top rating of 5, while The Old Customs House holds a 4. 310 places in the area share that rating.
Who decides the rating?
Portsmouth Council inspects The Old Customs House and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch The Old Customs House and we will email you the morning after its rating changes.
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Understanding this rating
More food hygiene ratings near here
The Old Customs House is one of 48 rated food businesses in Gunwharf Quays. See every hygiene rating in Gunwharf Quays →
Portsmouth inspects and rates 1,803 food businesses across its whole area. See every food hygiene rating in Portsmouth →
The official record is held by the council: http://www.portsmouth.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →