4

Sundaes food hygiene rating

Restaurant/Cafe/Canteen · Norwich City

Sundaes holds a 4, meaning hygiene standards at the restaurant are good. It is a solid result, the inspector found nothing serious, though a 5 was just out of reach.

The rating: 4 - Good

The rating dates from 5 December 2024, 19 months ago. That is getting on for the longest gap councils usually leave, so the score may not reflect how the business is run today.

Address: 25 - 25A St Giles Street, Norwich, NR2 1JL

How it compares in Norwich City

In Norwich City, 65% of rated places manage a 5, so Sundaes sits behind roughly 889 nearby businesses. 24% of the borough shares its 4.

Every rated food business in Norwich City
5 out of 5 889 65%
4 out of 5 330 24% ← Sundaes
3 out of 5 116 9%
2 out of 5 22 2%
1 out of 5 2 <1%
0 out of 5 1 <1%

A further 207 businesses in the area are awaiting inspection or exempt, so are not counted above.

What the inspector found

An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Sundaes none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.

Food hygiene ratings nearby

The closest food businesses to Sundaes, nearest first, so you can see how it compares to its neighbours.

Business Distance Rating Inspected
Black Dog Teas Retailers - other 49 yards away 5 - Very good 13 May 2025
38 St Giles Boutique Bed And Breakfast Hotel/bed & breakfast/guest house 105 yards away 5 - Very good 27 November 2024
Athena Games Retailers - other 146 yards away 5 - Very good 10 December 2024
Alchemista Restaurant/Cafe/Canteen 147 yards away 5 - Very good 26 February 2025
B's T's Takeaway/sandwich shop 152 yards away 5 - Very good 4 March 2026
Birchley's Loose Leaf Tea Retailers - other 152 yards away 5 - Very good 12 September 2023
Black River Authentic Jamaican Kitchen Takeaway/sandwich shop 152 yards away 5 - Very good 27 October 2025
Billys Restaurant/Cafe/Canteen 176 yards away 5 - Very good 26 November 2025

Questions about Sundaes

What is Sundaes's food hygiene rating?

Sundaes has a food hygiene rating of 4 out of 5 (good), given by Norwich City Council on 5 December 2024.

Is Sundaes safe to eat at?

The rating covers hygiene standards found at inspection, not the food itself. At 4 out of 5, the inspector found hygiene standards at this restaurant to be good, the top end of the scale.

When was Sundaes last inspected?

Sundaes was last inspected on 5 December 2024, 19 months ago. Food hygiene inspections are unannounced, and the rating is published by Norwich City Council rather than by the business.

What did the inspector find at Sundaes?

The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "good". Lower concern in all three is what earns a high overall rating.

How does Sundaes compare to other places in Norwich City?

65% of the 1,360 rated food businesses in Norwich City hold the top rating of 5, while Sundaes holds a 4. 330 places in the area share that rating.

Who decides the rating?

Norwich City Council inspects Sundaes and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.

Tell me when this changes

The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Sundaes and we will email you the morning after its rating changes.

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Understanding this rating

More food hygiene ratings near here

Norwich City inspects and rates 1,567 food businesses across its whole area. See every food hygiene rating in Norwich City

The official record is held by the council: https://www.norwich.gov.uk/site/custom_scripts/eh/foodratings.html

Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →