New House Residential Home food hygiene rating
Caring Premises · Cardiff
New House Residential Home holds a 3: generally satisfactory. The care premises met the legal standard, but the inspector recorded enough minor issues that it fell short of a good or very good rating.
The rating: 3 - Generally satisfactory
The rating dates from 23 September 2025, 9 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
How it compares in Cardiff
In Cardiff, 70% of rated places manage a 5, so New House Residential Home sits behind roughly 2,674 nearby businesses. 9% of the borough shares its 3.
| 5 out of 5 | 2,114 | 70% | ||
|---|---|---|---|---|
| 4 out of 5 | 560 | 18% | ||
| 3 out of 5 | 258 | 9% | ← New House Residential Home | |
| 2 out of 5 | 45 | 1% | ||
| 1 out of 5 | 49 | 2% | ||
| 0 out of 5 | 8 | <1% |
A further 401 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At New House Residential Home none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
Questions about New House Residential Home
What is New House Residential Home's food hygiene rating?
New House Residential Home has a food hygiene rating of 3 out of 5 (generally satisfactory), given by Cardiff Council on 23 September 2025.
Is New House Residential Home safe to eat at?
A 3 means the care premises met the legal standard, so it is lawful to eat there, but the inspector recorded issues that stopped it scoring higher. It is the middle of the scale.
When was New House Residential Home last inspected?
New House Residential Home was last inspected on 23 September 2025, 9 months ago. Food hygiene inspections are unannounced, and the rating is published by Cardiff Council rather than by the business.
What did the inspector find at New House Residential Home?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does New House Residential Home compare to other places in Cardiff?
70% of the 3,034 rated food businesses in Cardiff hold the top rating of 5, while New House Residential Home holds a 3. 258 places in the area share that rating.
Who decides the rating?
Cardiff Council inspects New House Residential Home and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch New House Residential Home and we will email you the morning after its rating changes.
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Understanding this rating
More food hygiene ratings near here
Cardiff inspects and rates 3,435 food businesses across its whole area. See every food hygiene rating in Cardiff →
The official record is held by the council: https://www.srs.wales/en/Environmental-Health/Food-Hygiene-Standards/Food.aspx
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →