The Fish Factory food hygiene rating
Takeaway/sandwich shop · Caerphilly
The Fish Factory holds a 1: major improvement is necessary. The inspector found significant problems at the takeaway and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 10 September 2025, 10 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 102 St Cenydd Road, Trecenydd, CF83 2TE
How it compares in Caerphilly
A 1 is rare: only 30 of 1,392 rated places in Caerphilly score this low, about one in 46. By contrast 63% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 877 | 63% | ||
|---|---|---|---|---|
| 4 out of 5 | 301 | 22% | ||
| 3 out of 5 | 146 | 10% | ||
| 2 out of 5 | 36 | 3% | ||
| 1 out of 5 | 30 | 2% | ← The Fish Factory | |
| 0 out of 5 | 2 | <1% |
A further 152 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At The Fish Factory the inspector recorded concerns over the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to The Fish Factory, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Baguette & Co Takeaway/sandwich shop | 27 yards away | 5 - Very good | 27 May 2026 |
| ChaChaccino's Restaurant/Cafe/Canteen | 423 yards away | 5 - Very good | 11 February 2026 |
| Bethel Baptist Church Hall Other catering premises | 0.4 miles away | 5 - Very good | 19 March 2026 |
| Court Road Food & Wine Retailers - other | 0.4 miles away | 5 - Very good | 6 June 2025 |
| Express Takeaway Takeaway/sandwich shop | 0.6 miles away | 5 - Very good | 19 March 2026 |
| Flying Start - Puddle Ducks Caring Premises | 0.6 miles away | 5 - Very good | 1 October 2024 |
| Bargain Booze Retailers - other | 0.6 miles away | 5 - Very good | 31 October 2023 |
| Domino's Pizza Takeaway/sandwich shop | 0.6 miles away | 5 - Very good | 26 February 2026 |
Questions about The Fish Factory
What is The Fish Factory's food hygiene rating?
The Fish Factory has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Caerphilly Council on 10 September 2025.
Is The Fish Factory safe to eat at?
A 1 means the inspector found problems the business is required to fix. The takeaway is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was The Fish Factory last inspected?
The Fish Factory was last inspected on 10 September 2025, 10 months ago. Food hygiene inspections are unannounced, and the rating is published by Caerphilly Council rather than by the business.
What did the inspector find at The Fish Factory?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does The Fish Factory compare to other places in Caerphilly?
63% of the 1,392 rated food businesses in Caerphilly hold the top rating of 5, while The Fish Factory holds a 1. 30 places in the area share that rating.
Who decides the rating?
Caerphilly Council inspects The Fish Factory and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch The Fish Factory and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Caerphilly, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Caerphilly
Understanding this rating
More food hygiene ratings near here
The Fish Factory is one of 15 rated food businesses in Trecenydd. See every hygiene rating in Trecenydd →
Caerphilly inspects and rates 1,544 food businesses across its whole area. See every food hygiene rating in Caerphilly →
The official record is held by the council: http://www.caerphilly.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →