Neelams Grill House and café food hygiene rating
Takeaway/sandwich shop · Sandwell
Neelams Grill House and café holds a 0, the lowest food hygiene rating possible, meaning urgent improvement is necessary. The inspector found serious problems at the takeaway requiring immediate action.
The rating: 0 - Urgent improvement necessary
This is a fresh result: Neelams Grill House and café was inspected on 13 May 2026, so the rating reflects what the inspector found very recently.
Address: 125-126 Poplar Road, Smethwick, B66 4AP
How it compares in Sandwell
A 0 is rare: only 11 of 2,350 rated places in Sandwell score this low, about one in 214. By contrast 66% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,561 | 66% | ||
|---|---|---|---|---|
| 4 out of 5 | 513 | 22% | ||
| 3 out of 5 | 168 | 7% | ||
| 2 out of 5 | 41 | 2% | ||
| 1 out of 5 | 56 | 2% | ||
| 0 out of 5 | 11 | <1% | ← Neelams Grill House and café |
A further 326 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Urgent improvement necessary
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Neelams Grill House and café the inspector recorded concerns over how food is handled. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Neelams Grill House and café, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Admiral Retailers - other | 193 yards away | 5 - Very good | 11 January 2025 |
| 1000 Trades Catering Restaurant/Cafe/Canteen | 213 yards away | 5 - Very good | 24 January 2025 |
| Aldi Stores Limited Retailers - supermarkets/hypermarkets | 306 yards away | 5 - Very good | 10 January 2023 |
| "Playhouse Nursery" Private Day Nursery Caring Premises | 324 yards away | 5 - Very good | 20 January 2026 |
| Argos Ltd Retailers - other | 425 yards away | 5 - Very good | 31 March 2025 |
| Avery Fields Events Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 18 September 2024 |
| ABC Day Nursery Caring Premises | 0.3 miles away | 5 - Very good | 15 June 2026 |
| A La Mexicana Authentic Mexican Food Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 2 August 2025 |
Questions about Neelams Grill House and café
What is Neelams Grill House and café's food hygiene rating?
Neelams Grill House and café has a food hygiene rating of 0 out of 5 (urgent improvement necessary), given by Sandwell Council on 13 May 2026.
Is Neelams Grill House and café safe to eat at?
A 0 means urgent improvement is necessary: the inspector found serious problems. The takeaway may still be trading, because a rating is not a closure order, but this is the lowest score the scheme gives.
When was Neelams Grill House and café last inspected?
Neelams Grill House and café was last inspected on 13 May 2026, a month ago. Food hygiene inspections are unannounced, and the rating is published by Sandwell Council rather than by the business.
What did the inspector find at Neelams Grill House and café?
The inspector scored three areas. Hygienic food handling was rated "urgent improvement necessary", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Neelams Grill House and café compare to other places in Sandwell?
66% of the 2,350 rated food businesses in Sandwell hold the top rating of 5, while Neelams Grill House and café holds a 0. 11 places in the area share that rating.
Who decides the rating?
Sandwell Council inspects Neelams Grill House and café and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Neelams Grill House and café and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 0 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Sandwell, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Sandwell
Understanding this rating
More food hygiene ratings near here
Neelams Grill House and café is one of 468 rated food businesses in Smethwick. See every hygiene rating in Smethwick →
Sandwell inspects and rates 2,676 food businesses across its whole area. See every food hygiene rating in Sandwell →
The official record is held by the council: http://www.sandwell.gov.uk/foodratings
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →