Quay Street News food hygiene rating
Retailers - other · Cardiff
Quay Street News holds a 1: major improvement is necessary. The inspector found significant problems at the shop and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 14 January 2026, 5 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Street Record Quay Street, Cathays, Cardiff
How it compares in Cardiff
A 1 is rare: only 49 of 3,034 rated places in Cardiff score this low, about one in 62. By contrast 70% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 2,114 | 70% | ||
|---|---|---|---|---|
| 4 out of 5 | 560 | 18% | ||
| 3 out of 5 | 258 | 9% | ||
| 2 out of 5 | 45 | 1% | ||
| 1 out of 5 | 49 | 2% | ← Quay Street News | |
| 0 out of 5 | 8 | <1% |
A further 401 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Quay Street News the inspector recorded concerns over how food is handled, the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Questions about Quay Street News
What is Quay Street News's food hygiene rating?
Quay Street News has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Cardiff Council on 14 January 2026.
Is Quay Street News safe to eat at?
A 1 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Quay Street News last inspected?
Quay Street News was last inspected on 14 January 2026, 5 months ago. Food hygiene inspections are unannounced, and the rating is published by Cardiff Council rather than by the business.
What did the inspector find at Quay Street News?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Quay Street News compare to other places in Cardiff?
70% of the 3,034 rated food businesses in Cardiff hold the top rating of 5, while Quay Street News holds a 1. 49 places in the area share that rating.
Who decides the rating?
Cardiff Council inspects Quay Street News and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Quay Street News and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Cardiff, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Cardiff
Understanding this rating
More food hygiene ratings near here
Quay Street News is one of 626 rated food businesses in Cathays. See every hygiene rating in Cathays →
Cardiff inspects and rates 3,435 food businesses across its whole area. See every food hygiene rating in Cardiff →
The official record is held by the council: https://www.srs.wales/en/Environmental-Health/Food-Hygiene-Standards/Food.aspx
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →