Serafina Grill food hygiene rating
Takeaway/sandwich shop · Lincoln City
Serafina Grill holds a 0, the lowest food hygiene rating possible, meaning urgent improvement is necessary. The inspector found serious problems at the takeaway requiring immediate action.
The rating: 0 - Urgent improvement necessary
The rating dates from 28 May 2026, 3 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Only 1% of rated food businesses in Lincoln City score 0 to 2 like this, so a low rating here is the exception, not the norm. See all Lincoln City ratings →
Address: Ground Floor, 99-100 High Street, Lincoln, LN5 7QB
How it compares in Lincoln City
A 0 is rare: only 5 of 1,019 rated places in Lincoln City score this low, about one in 204. By contrast 93% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 951 | 93% | ||
|---|---|---|---|---|
| 4 out of 5 | 42 | 4% | ||
| 3 out of 5 | 12 | 1% | ||
| 2 out of 5 | 2 | <1% | ||
| 1 out of 5 | 7 | 1% | ||
| 0 out of 5 | 5 | <1% | ← Serafina Grill |
A further 99 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Major improvement necessary
- Cleanliness & condition of the building Major improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Serafina Grill the inspector recorded concerns over how food is handled, the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
What the business says
<div> I agree with the inspection results but have since carried out the following</div> <div> improvements:</div> <div> &nbsp;</div> <div> The establishment has been thoroughly cleaned and procedures are in place to ensure that cleanliness is maintained.</div> <div> The staff have been trained/re-trained/given instructions/are under revised supervisory arrangements.</div> <div> A new management system has been implemented.</div> <div> &nbsp;</div> <div> Both service fridges have been repaired and a twice daily temperature monitoring system is now in use.</div> <div> The Safer Food Better Business diary, cleaning schedules and opening and closing checks are being completed.</div> <div> Food hygiene training certificates are available for all staff, and staff have been re-instructed on the safe cooking and cooling of rice.</div> <div> Soap and disposable paper towels are provided.</div> <div> The premises, equipment, storage areas and freezers have been thoroughly cleaned and organised.</div> <div> Waste arrangements and gas-cylinder storage have also been corrected.</div> <div> &nbsp;</div> <div> The conditions found at the time of the inspection were not typical of the normal conditions maintained at the establishment and arose because at the time of the inspection, our food safety procedures, supervision and record keeping were not being followed consistently. We accept the findings and have taken corrective action.</div> <div> &nbsp;</div> <div> Management has reviewed the procedures and introduced regular checks. Refrigeration temperatures are now recorded twice daily, food safety and cleaning records are maintained, staff training evidence is kept at the premises, and staff have been given further instruction on food hygiene and the safe cooking and cooling of rice.</div> <div> Management will regularly review and sign the records to ensure these improvements are maintained.</div>
Businesses have a right to reply to their rating. This response is published by the Food Standards Agency alongside the score.
Food hygiene ratings nearby
The closest food businesses to Serafina Grill, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| AdeLincoln Intercontinental Superstore Retailers - supermarkets/hypermarkets | 56 yards away | 5 - Very good | 2 March 2026 |
| Adrian O'Brien & Rachel O'Brien Caring Premises | 188 yards away | 5 - Very good | 12 July 2022 |
| Bangers Cafe Restaurant/Cafe/Canteen | 238 yards away | 5 - Very good | 14 November 2024 |
| American Fried Chicken Restaurant/Cafe/Canteen | 239 yards away | 5 - Very good | 24 March 2026 |
| Ampal Stores Retailers - other | 315 yards away | 5 - Very good | 24 March 2025 |
| Anchor Lincoln Pub/bar/nightclub | 332 yards away | 5 - Very good | 30 May 2024 |
| Amala Palace Restaurant/Cafe/Canteen | 378 yards away | 5 - Very good | 10 March 2025 |
| Ahlan Grill Indian Restaurant and Takeaway Restaurant/Cafe/Canteen | 382 yards away | 5 - Very good | 19 August 2026 |
Questions about Serafina Grill
What is Serafina Grill's food hygiene rating?
Serafina Grill has a food hygiene rating of 0 out of 5 (urgent improvement necessary), given by Lincoln City Council on 28 May 2026.
Is Serafina Grill safe to eat at?
A 0 means urgent improvement is necessary: the inspector found serious problems. The takeaway may still be trading, because a rating is not a closure order, but this is the lowest score the scheme gives.
When was Serafina Grill last inspected?
Serafina Grill was last inspected on 28 May 2026, 3 months ago. Food hygiene inspections are unannounced, and the rating is published by Lincoln City Council rather than by the business.
What did the inspector find at Serafina Grill?
The inspector scored three areas. Hygienic food handling was rated "major improvement necessary", the cleanliness and condition of the building "major improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Serafina Grill compare to other places in Lincoln City?
93% of the 1,019 rated food businesses in Lincoln City hold the top rating of 5, while Serafina Grill holds a 0. 5 places in the area share that rating.
Has Serafina Grill responded to its rating?
Yes. Businesses have a right to reply, published alongside the rating. Serafina Grill said: “<div> I agree with the inspection results but have since carried out the following</div> <div> improvements:</div> <div> &nbsp;</div> <div> The establishment has been thoroughly cleaned and procedures are in place to ensure that cleanliness is maintained.</div> <div> The staff have been trained/re-trained/given instructions/are under revised supervisory arrangements.</div> <div> A new management system has been implemented.</div> <div> &nbsp;</div> <div> Both service fridges have been repaired and a twice daily temperature monitoring system is now in use.</div> <div> The Safer Food Better Business diary, cleaning schedules and opening and closing checks are being completed.</div> <div> Food hygiene training certificates are available for all staff, and staff have been re-instructed on the safe cooking and cooling of rice.</div> <div> Soap and disposable paper towels are provided.</div> <div> The premises, equipment, storage areas and freezers have been thoroughly cleaned and organised.</div> <div> Waste arrangements and gas-cylinder storage have also been corrected.</div> <div> &nbsp;</div> <div> The conditions found at the time of the inspection were not typical of the normal conditions maintained at the establishment and arose because at the time of the inspection, our food safety procedures, supervision and record keeping were not being followed consistently. We accept the findings and have taken corrective action.</div> <div> &nbsp;</div> <div> Management has reviewed the procedures and introduced regular checks. Refrigeration temperatures are now recorded twice daily, food safety and cleaning records are maintained, staff training evidence is kept at the premises, and staff have been given further instruction on food hygiene and the safe cooking and cooling of rice.</div> <div> Management will regularly review and sign the records to ensure these improvements are maintained.</div>”
Who decides the rating?
Lincoln City Council inspects Serafina Grill and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Serafina Grill and we will email you the morning after its rating changes.
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Is this your business?
A rating of 0 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Lincoln City, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Lincoln City
Understanding this rating
More food hygiene ratings near here
Lincoln City inspects and rates 1,118 food businesses across its whole area. See every food hygiene rating in Lincoln City →
The official record is held by the council: http://www.lincoln.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →