Coffee Shop food hygiene rating
Restaurant/Cafe/Canteen · Conwy
Coffee Shop holds a 1: major improvement is necessary. The inspector found significant problems at the restaurant and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 2 September 2025, 10 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: The Coffee Shop Bay View Centre Sea View Road, Colwyn Bay
How it compares in Conwy
A 1 is rare: only 11 of 1,436 rated places in Conwy score this low, about one in 131. By contrast 83% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,192 | 83% | ||
|---|---|---|---|---|
| 4 out of 5 | 159 | 11% | ||
| 3 out of 5 | 64 | 4% | ||
| 2 out of 5 | 9 | 1% | ||
| 1 out of 5 | 11 | 1% | ← Coffee Shop | |
| 0 out of 5 | 1 | <1% |
A further 154 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Coffee Shop the inspector recorded concerns over the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Coffee Shop, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Heron Foods Retailers - supermarkets/hypermarkets | at this address | 5 - Very good | 18 April 2022 |
| Holland & Barrett Retailers - other | at this address | 5 - Very good | 9 March 2019 |
| Home Bargains Other catering premises | at this address | 5 - Very good | 26 November 2025 |
| Mega Bite Takeaway/sandwich shop | at this address | 5 - Very good | 24 November 2025 |
| Good Taste Bistro Restaurant/Cafe/Canteen | 95 yards away | 5 - Very good | 10 September 2024 |
| Bay Grill Takeaway/sandwich shop | 147 yards away | 5 - Very good | 30 April 2026 |
| Efes Kebab House Takeaway/sandwich shop | 163 yards away | 5 - Very good | 16 May 2024 |
| Domino's Pizza Takeaway/sandwich shop | 168 yards away | 5 - Very good | 24 November 2025 |
Questions about Coffee Shop
What is Coffee Shop's food hygiene rating?
Coffee Shop has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Conwy Council on 2 September 2025.
Is Coffee Shop safe to eat at?
A 1 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Coffee Shop last inspected?
Coffee Shop was last inspected on 2 September 2025, 10 months ago. Food hygiene inspections are unannounced, and the rating is published by Conwy Council rather than by the business.
What did the inspector find at Coffee Shop?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Coffee Shop compare to other places in Conwy?
83% of the 1,436 rated food businesses in Conwy hold the top rating of 5, while Coffee Shop holds a 1. 11 places in the area share that rating.
Who decides the rating?
Conwy Council inspects Coffee Shop and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Coffee Shop and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Conwy, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Conwy
Understanding this rating
More food hygiene ratings near here
Coffee Shop is one of 191 rated food businesses in Colwyn Bay. See every hygiene rating in Colwyn Bay →
Conwy inspects and rates 1,590 food businesses across its whole area. See every food hygiene rating in Conwy →
The official record is held by the council: http://www.conwy.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →