New Lotus House food hygiene rating
Takeaway/sandwich shop · Reigate and Banstead
New Lotus House holds a 0, the lowest food hygiene rating possible, meaning urgent improvement is necessary. The inspector found serious problems at the takeaway requiring immediate action.
The rating: 0 - Urgent improvement necessary
The rating dates from 30 July 2025, 11 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 10 Linkfield Corner, Redhill, Surrey, RH1 1BB
How it compares in Reigate and Banstead
A 0 is rare: only 2 of 912 rated places in Reigate and Banstead score this low, about one in 456. By contrast 73% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 662 | 73% | ||
|---|---|---|---|---|
| 4 out of 5 | 136 | 15% | ||
| 3 out of 5 | 73 | 8% | ||
| 2 out of 5 | 22 | 2% | ||
| 1 out of 5 | 17 | 2% | ||
| 0 out of 5 | 2 | <1% | ← New Lotus House |
A further 182 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Major improvement necessary
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At New Lotus House the inspector recorded concerns over how food is handled, the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to New Lotus House, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Linkfield Fish Bar Takeaway/sandwich shop | at this address | 5 - Very good | 29 August 2025 |
| Chapters Cafe At Donyngs Leisure Centre Restaurant/Cafe/Canteen | 160 yards away | 5 - Very good | 4 February 2026 |
| Lion Thai Restaurant @ The Red Lion Pub/bar/nightclub | 160 yards away | 5 - Very good | 22 August 2024 |
| Deli On The Hill Restaurant/Cafe/Canteen | 372 yards away | 5 - Very good | 2 February 2026 |
| Compass Contract Services (UK) Ltd At Willis Towers Watson Restaurant/Cafe/Canteen | 420 yards away | 5 - Very good | 4 March 2026 |
| Blue Apple Contract Catering At Axa Assistance Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 8 July 2024 |
| Candy Kingdom Retailers - other | 0.4 miles away | 5 - Very good | 19 June 2024 |
| Grape Tree Retailers - other | 0.4 miles away | 5 - Very good | 12 May 2023 |
Questions about New Lotus House
What is New Lotus House's food hygiene rating?
New Lotus House has a food hygiene rating of 0 out of 5 (urgent improvement necessary), given by Reigate and Banstead Council on 30 July 2025.
Is New Lotus House safe to eat at?
A 0 means urgent improvement is necessary: the inspector found serious problems. The takeaway may still be trading, because a rating is not a closure order, but this is the lowest score the scheme gives.
When was New Lotus House last inspected?
New Lotus House was last inspected on 30 July 2025, 11 months ago. Food hygiene inspections are unannounced, and the rating is published by Reigate and Banstead Council rather than by the business.
What did the inspector find at New Lotus House?
The inspector scored three areas. Hygienic food handling was rated "major improvement necessary", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does New Lotus House compare to other places in Reigate and Banstead?
73% of the 912 rated food businesses in Reigate and Banstead hold the top rating of 5, while New Lotus House holds a 0. 2 places in the area share that rating.
Who decides the rating?
Reigate and Banstead Council inspects New Lotus House and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch New Lotus House and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 0 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Reigate and Banstead, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Reigate and Banstead
Understanding this rating
More food hygiene ratings near here
New Lotus House is one of 188 rated food businesses in Redhill. See every hygiene rating in Redhill →
Reigate and Banstead inspects and rates 1,094 food businesses across its whole area. See every food hygiene rating in Reigate and Banstead →
The official record is held by the council: http://www.reigate-banstead.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →