Ru Cafe Limited food hygiene rating
Restaurant/Cafe/Canteen · Medway
Ru Cafe Limited holds a 1: major improvement is necessary. The inspector found significant problems at the restaurant and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 7 April 2026, 3 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Unit 46A, Dockside Outlet Centre, Maritime Way, ME4 3ED
How it compares in Medway
A 1 is rare: only 24 of 1,964 rated places in Medway score this low, about one in 82. By contrast 80% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,577 | 80% | ||
|---|---|---|---|---|
| 4 out of 5 | 279 | 14% | ||
| 3 out of 5 | 74 | 4% | ||
| 2 out of 5 | 9 | <1% | ||
| 1 out of 5 | 24 | 1% | ← Ru Cafe Limited | |
| 0 out of 5 | 1 | <1% |
A further 171 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Ru Cafe Limited the inspector recorded concerns over how food is handled, the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Ru Cafe Limited, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Bubbleo Tree Restaurant/Cafe/Canteen | at this address | 5 - Very good | 25 November 2025 |
| Busy Bees In Chatham School/college/university | 427 yards away | 5 - Very good | 14 May 2025 |
| Baxterstorey @ University Of Greenwich Restaurant/Cafe/Canteen | 430 yards away | 5 - Very good | 6 February 2025 |
| ABM Catering Caring Premises | 0.4 miles away | 5 - Very good | 12 June 2026 |
| Aramark Ltd School/college/university | 0.6 miles away | 5 - Very good | 4 December 2025 |
| Abm Catering @ Waterfront UTC School/college/university | 0.6 miles away | 5 - Very good | 7 July 2026 |
| Battle Sector X Restaurant/Cafe/Canteen | 0.8 miles away | 5 - Very good | 15 March 2025 |
| Asda Cafe Restaurant/Cafe/Canteen | 0.8 miles away | 5 - Very good | 14 August 2025 |
Questions about Ru Cafe Limited
What is Ru Cafe Limited's food hygiene rating?
Ru Cafe Limited has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Medway Council on 7 April 2026.
Is Ru Cafe Limited safe to eat at?
A 1 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Ru Cafe Limited last inspected?
Ru Cafe Limited was last inspected on 7 April 2026, 3 months ago. Food hygiene inspections are unannounced, and the rating is published by Medway Council rather than by the business.
What did the inspector find at Ru Cafe Limited?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Ru Cafe Limited compare to other places in Medway?
80% of the 1,964 rated food businesses in Medway hold the top rating of 5, while Ru Cafe Limited holds a 1. 24 places in the area share that rating.
Who decides the rating?
Medway Council inspects Ru Cafe Limited and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Ru Cafe Limited and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Medway, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Medway
Understanding this rating
More food hygiene ratings near here
Ru Cafe Limited is one of 26 rated food businesses in Chatham Maritime. See every hygiene rating in Chatham Maritime →
Medway inspects and rates 2,135 food businesses across its whole area. See every food hygiene rating in Medway →
The official record is held by the council: http://www.medway.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →