The Open Arms food hygiene rating
Pub/bar/nightclub · Mid Sussex
The Open Arms holds a 1: major improvement is necessary. The inspector found significant problems at the pub and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 22 August 2024, 22 months ago. That is getting on for the longest gap councils usually leave, so the score may not reflect how the business is run today.
Address: The Open Arms, Ground Floor, 51 Railway Approach, RH19 1BT
How it compares in Mid Sussex
A 1 is rare: only 16 of 1,248 rated places in Mid Sussex score this low, about one in 78. By contrast 83% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,032 | 83% | ||
|---|---|---|---|---|
| 4 out of 5 | 126 | 10% | ||
| 3 out of 5 | 59 | 5% | ||
| 2 out of 5 | 14 | 1% | ||
| 1 out of 5 | 16 | 1% | ← The Open Arms | |
| 0 out of 5 | 1 | <1% |
A further 116 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Very good
- Cleanliness & condition of the building Good
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At The Open Arms the inspector recorded concerns over confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to The Open Arms, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Learts Creative Hub Restaurant/Cafe/Canteen | 39 yards away | 5 - Very good | 11 November 2025 |
| Age UK East Grinstead & District Restaurant/Cafe/Canteen | 60 yards away | 5 - Very good | 4 March 2026 |
| E.G Charcoal Grill Takeaway/sandwich shop | 130 yards away | 5 - Very good | 6 January 2026 |
| Bluebells Cafe Restaurant/Cafe/Canteen | 152 yards away | 5 - Very good | 6 February 2025 |
| Londis Retailers - other | 170 yards away | 5 - Very good | 6 September 2024 |
| Fera Restaurant & Bar Restaurant/Cafe/Canteen | 184 yards away | 5 - Very good | 20 April 2026 |
| Megabites Takeaway/sandwich shop | 192 yards away | 5 - Very good | 24 March 2026 |
| Pizza Hut Takeaway/sandwich shop | 225 yards away | 5 - Very good | 4 September 2025 |
Questions about The Open Arms
What is The Open Arms's food hygiene rating?
The Open Arms has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Mid Sussex Council on 22 August 2024.
Is The Open Arms safe to eat at?
A 1 means the inspector found problems the business is required to fix. The pub is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was The Open Arms last inspected?
The Open Arms was last inspected on 22 August 2024, 22 months ago. Food hygiene inspections are unannounced, and the rating is published by Mid Sussex Council rather than by the business.
What did the inspector find at The Open Arms?
The inspector scored three areas. Hygienic food handling was rated "very good", the cleanliness and condition of the building "good", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does The Open Arms compare to other places in Mid Sussex?
83% of the 1,248 rated food businesses in Mid Sussex hold the top rating of 5, while The Open Arms holds a 1. 16 places in the area share that rating.
Who decides the rating?
Mid Sussex Council inspects The Open Arms and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch The Open Arms and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Mid Sussex, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Mid Sussex
Understanding this rating
More food hygiene ratings near here
The Open Arms is one of 218 rated food businesses in East Grinstead. See every hygiene rating in East Grinstead →
Mid Sussex inspects and rates 1,364 food businesses across its whole area. See every food hygiene rating in Mid Sussex →
The official record is held by the council: http://www.midsussex.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →