Coffee @ Upcycle food hygiene rating
Restaurant/Cafe/Canteen · Monmouthshire
Coffee @ Upcycle holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 8 July 2026, 2 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Only 1% of rated food businesses in Monmouthshire score 0 to 2 like this, so a low rating here is the exception, not the norm. See all Monmouthshire ratings →
Address: Unit 4 Station Yard Industrial Estate, Chepstow, NP16 5PF
How this rating has changed
Coffee @ Upcycle has gone backwards: it held a 5 before its inspection on 8 July 2026, and now holds a 2. A rating of 2 means the inspector found problems the business is required to fix.
| Inspected | Rating | Change |
|---|---|---|
| 8 July 2026 | 5 2 | Worse |
The FSA publishes only a business's current rating. This history is our own record of what it has scored since we began watching.
How it compares in Monmouthshire
A 2 is rare: only 9 of 991 rated places in Monmouthshire score this low, about one in 110. By contrast 79% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 785 | 79% | ||
|---|---|---|---|---|
| 4 out of 5 | 127 | 13% | ||
| 3 out of 5 | 66 | 7% | ||
| 2 out of 5 | 9 | 1% | ← Coffee @ Upcycle | |
| 1 out of 5 | 4 | <1% | ||
| 0 out of 5 | 0 | 0% |
A further 114 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Coffee @ Upcycle the inspector recorded concerns over how food is handled. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Coffee @ Upcycle, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Tesco Stores Ltd Retailers - supermarkets/hypermarkets | 165 yards away | 5 - Very good | 18 March 2026 |
| Chepstow Masonic Hall Ltd Other catering premises | 196 yards away | 5 - Very good | 12 September 2022 |
| Greggs Retailers - other | 314 yards away | 5 - Very good | 6 September 2024 |
| T G Jones Retailers - other | 318 yards away | 5 - Very good | 13 May 2026 |
| Palmer Centre Other catering premises | 330 yards away | 5 - Very good | 4 March 2025 |
| Mango House Restaurant/Cafe/Canteen | 338 yards away | 5 - Very good | 8 January 2025 |
| Pontio Lounge Restaurant/Cafe/Canteen | 339 yards away | 5 - Very good | 17 September 2025 |
| Costa Coffee Restaurant/Cafe/Canteen | 343 yards away | 5 - Very good | 18 February 2025 |
Questions about Coffee @ Upcycle
What is Coffee @ Upcycle's food hygiene rating?
Coffee @ Upcycle has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Monmouthshire Council on 8 July 2026.
Is Coffee @ Upcycle safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Coffee @ Upcycle last inspected?
Coffee @ Upcycle was last inspected on 8 July 2026, 2 months ago. Food hygiene inspections are unannounced, and the rating is published by Monmouthshire Council rather than by the business.
What did the inspector find at Coffee @ Upcycle?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Coffee @ Upcycle compare to other places in Monmouthshire?
79% of the 991 rated food businesses in Monmouthshire hold the top rating of 5, while Coffee @ Upcycle holds a 2. 9 places in the area share that rating.
Who decides the rating?
Monmouthshire Council inspects Coffee @ Upcycle and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Coffee @ Upcycle and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Monmouthshire, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Monmouthshire
Understanding this rating
More food hygiene ratings near here
Coffee @ Upcycle is one of 148 rated food businesses in Chepstow. See every hygiene rating in Chepstow →
Monmouthshire inspects and rates 1,105 food businesses across its whole area. See every food hygiene rating in Monmouthshire →
The official record is held by the council: http://www.monmouthshire.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →