Phoenix City Chinese Takeaway food hygiene rating
Takeaway/sandwich shop · Croydon
Phoenix City Chinese Takeaway holds a 0, the lowest food hygiene rating possible, meaning urgent improvement is necessary. The inspector found serious problems at the takeaway requiring immediate action.
The rating: 0 - Urgent improvement necessary
The rating dates from 24 June 2026, 2 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Only 5% of rated food businesses in Croydon score 0 to 2 like this, so a low rating here is the exception, not the norm. See all Croydon ratings →
Address: 222 Mitcham Road, Croydon, CR0 3JJ
How it compares in Croydon
A 0 is rare: only 2 of 2,838 rated places in Croydon score this low, about one in 1,419. By contrast 64% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,824 | 64% | ||
|---|---|---|---|---|
| 4 out of 5 | 704 | 25% | ||
| 3 out of 5 | 178 | 6% | ||
| 2 out of 5 | 84 | 3% | ||
| 1 out of 5 | 46 | 2% | ||
| 0 out of 5 | 2 | <1% | ← Phoenix City Chinese Takeaway |
A further 313 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Major improvement necessary
- Cleanliness & condition of the building Major improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Phoenix City Chinese Takeaway the inspector recorded concerns over how food is handled, the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Phoenix City Chinese Takeaway, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| ASKI Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 2 July 2026 |
| AFC Chicken & Cafe Restaurant/Cafe/Canteen | 0.5 miles away | 5 - Very good | 7 September 2024 |
| Aces Brunch Restaurant/Cafe/Canteen | 0.6 miles away | 5 - Very good | 14 July 2025 |
| Asda Retailers - supermarkets/hypermarkets | 0.7 miles away | 5 - Very good | 4 November 2025 |
| Aldi Food Stores Retailers - supermarkets/hypermarkets | 0.7 miles away | 5 - Very good | 2 February 2022 |
| Auntie Anne's Takeaway/sandwich shop | 0.7 miles away | 5 - Very good | 26 April 2025 |
| Admiral Other catering premises | 0.7 miles away | 5 - Very good | 12 January 2022 |
| Acts House Other catering premises | 0.8 miles away | 5 - Very good | 7 January 2019 |
Questions about Phoenix City Chinese Takeaway
What is Phoenix City Chinese Takeaway's food hygiene rating?
Phoenix City Chinese Takeaway has a food hygiene rating of 0 out of 5 (urgent improvement necessary), given by Croydon Council on 24 June 2026.
Is Phoenix City Chinese Takeaway safe to eat at?
A 0 means urgent improvement is necessary: the inspector found serious problems. The takeaway may still be trading, because a rating is not a closure order, but this is the lowest score the scheme gives.
When was Phoenix City Chinese Takeaway last inspected?
Phoenix City Chinese Takeaway was last inspected on 24 June 2026, 2 months ago. Food hygiene inspections are unannounced, and the rating is published by Croydon Council rather than by the business.
What did the inspector find at Phoenix City Chinese Takeaway?
The inspector scored three areas. Hygienic food handling was rated "major improvement necessary", the cleanliness and condition of the building "major improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Phoenix City Chinese Takeaway compare to other places in Croydon?
64% of the 2,838 rated food businesses in Croydon hold the top rating of 5, while Phoenix City Chinese Takeaway holds a 0. 2 places in the area share that rating.
Who decides the rating?
Croydon Council inspects Phoenix City Chinese Takeaway and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Phoenix City Chinese Takeaway and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 0 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Croydon, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Croydon
Understanding this rating
More food hygiene ratings near here
Croydon inspects and rates 3,151 food businesses across its whole area. See every food hygiene rating in Croydon →
The official record is held by the council: http://www.croydon.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →