Bens Superstore food hygiene rating
Retailers - other · South Gloucestershire
Bens Superstore holds a 2, which means some improvement is necessary. The inspector found problems at the shop that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 19 March 2026, 3 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 130 - 132 Gloucester Road, Patchway, South Gloucestershire, BS34 5BP
How it compares in South Gloucestershire
A 2 is rare: only 22 of 1,672 rated places in South Gloucestershire score this low, about one in 76. By contrast 84% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,401 | 84% | ||
|---|---|---|---|---|
| 4 out of 5 | 172 | 10% | ||
| 3 out of 5 | 64 | 4% | ||
| 2 out of 5 | 22 | 1% | ← Bens Superstore | |
| 1 out of 5 | 12 | 1% | ||
| 0 out of 5 | 1 | <1% |
A further 435 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Bens Superstore the inspector recorded concerns over how food is handled and the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Questions about Bens Superstore
What is Bens Superstore's food hygiene rating?
Bens Superstore has a food hygiene rating of 2 out of 5 (some improvement necessary), given by South Gloucestershire Council on 19 March 2026.
Is Bens Superstore safe to eat at?
A 2 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Bens Superstore last inspected?
Bens Superstore was last inspected on 19 March 2026, 3 months ago. Food hygiene inspections are unannounced, and the rating is published by South Gloucestershire Council rather than by the business.
What did the inspector find at Bens Superstore?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Bens Superstore compare to other places in South Gloucestershire?
84% of the 1,672 rated food businesses in South Gloucestershire hold the top rating of 5, while Bens Superstore holds a 2. 22 places in the area share that rating.
Who decides the rating?
South Gloucestershire Council inspects Bens Superstore and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Bens Superstore and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at South Gloucestershire, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: South Gloucestershire
Understanding this rating
More food hygiene ratings near here
Bens Superstore is one of 130 rated food businesses in Patchway. See every hygiene rating in Patchway →
South Gloucestershire inspects and rates 2,107 food businesses across its whole area. See every food hygiene rating in South Gloucestershire →
The official record is held by the council: http://www.southglos.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →