Hotel Chocolat food hygiene rating
Restaurant/Cafe/Canteen · Norwich City
Hotel Chocolat holds a 5, the highest food hygiene rating there is. At its last inspection the restaurant met every standard the inspector checked, with nothing needing attention.
The rating: 5 - Very good
The rating dates from 9 January 2025, 18 months ago. That is getting on for the longest gap councils usually leave, so the score may not reflect how the business is run today.
Address: 242 The North Terrace, Chapelfield, Norwich, NR2 1SQ
How it compares in Norwich City
That puts Hotel Chocolat among the 891 places in Norwich City holding top marks, 65% of everywhere the council rates. A 5 is the norm here rather than the exception, so it is the rating to expect, not to be impressed by.
| 5 out of 5 | 891 | 65% | ← Hotel Chocolat | |
|---|---|---|---|---|
| 4 out of 5 | 331 | 24% | ||
| 3 out of 5 | 116 | 9% | ||
| 2 out of 5 | 22 | 2% | ||
| 1 out of 5 | 2 | <1% | ||
| 0 out of 5 | 0 | 0% |
A further 208 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Good
- How well they manage food safety Good
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Hotel Chocolat none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
Food hygiene ratings nearby
The closest food businesses to Hotel Chocolat, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Ben \& Jerrys Scoop Shop Restaurant/Cafe/Canteen | at this address | 5 - Very good | 3 October 2024 |
| ASK Italian Restaurant/Cafe/Canteen | 7 yards away | 5 - Very good | 4 March 2026 |
| Ann Summers Retailers - other | 7 yards away | 5 - Very good | 20 February 2025 |
| Bakers And Baristas Restaurant/Cafe/Canteen | 7 yards away | 5 - Very good | 1 May 2025 |
| Boots UK Ltd Retailers - other | 7 yards away | 5 - Very good | 3 October 2023 |
| Assembly House Restaurant/Cafe/Canteen | 125 yards away | 5 - Very good | 24 November 2025 |
| Black Sheep Coffee Restaurant/Cafe/Canteen | 137 yards away | 5 - Very good | 7 May 2026 |
| Admiral Casino Retailers - other | 189 yards away | 5 - Very good | 21 April 2023 |
Questions about Hotel Chocolat
What is Hotel Chocolat's food hygiene rating?
Hotel Chocolat has a food hygiene rating of 5 out of 5 (very good), given by Norwich City Council on 9 January 2025.
Is Hotel Chocolat safe to eat at?
The rating covers hygiene standards found at inspection, not the food itself. At 5 out of 5, the inspector found hygiene standards at this restaurant to be very good, the top end of the scale.
When was Hotel Chocolat last inspected?
Hotel Chocolat was last inspected on 9 January 2025, 18 months ago. Food hygiene inspections are unannounced, and the rating is published by Norwich City Council rather than by the business.
What did the inspector find at Hotel Chocolat?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "good", and confidence in the management of food safety "good". Lower concern in all three is what earns a high overall rating.
How does Hotel Chocolat compare to other places in Norwich City?
65% of the 1,362 rated food businesses in Norwich City hold the top rating of 5, and Hotel Chocolat is one of them.
Who decides the rating?
Norwich City Council inspects Hotel Chocolat and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Hotel Chocolat and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Understanding this rating
More food hygiene ratings near here
Hotel Chocolat is one of 30 rated food businesses in Chapelfield. See every hygiene rating in Chapelfield →
Norwich City inspects and rates 1,570 food businesses across its whole area. See every food hygiene rating in Norwich City →
The official record is held by the council: https://www.norwich.gov.uk/site/custom_scripts/eh/foodratings.html
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →