Crook Convenience Store food hygiene rating
Retailers - other · Durham
Crook Convenience Store holds a 2, which means some improvement is necessary. The inspector found problems at the shop that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 29 August 2024, 22 months ago. That is getting on for the longest gap councils usually leave, so the score may not reflect how the business is run today.
Address: 10 North Terrace, Crook, DL15 9AZ
How it compares in Durham
A 2 is rare: only 50 of 4,123 rated places in Durham score this low, about one in 82. By contrast 75% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 3,088 | 75% | ||
|---|---|---|---|---|
| 4 out of 5 | 676 | 16% | ||
| 3 out of 5 | 285 | 7% | ||
| 2 out of 5 | 50 | 1% | ← Crook Convenience Store | |
| 1 out of 5 | 22 | 1% | ||
| 0 out of 5 | 2 | <1% |
A further 517 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Crook Convenience Store the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Crook Convenience Store, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Emeralds Little Gems Daycare Caring Premises | 15 yards away | 5 - Very good | 20 August 2025 |
| Royal Air Forces Association Club Pub/bar/nightclub | 25 yards away | 5 - Very good | 21 January 2025 |
| Cafe Js Restaurant/Cafe/Canteen | 89 yards away | 5 - Very good | 29 July 2024 |
| Bargain Booze Retailers - other | 95 yards away | 4 - Good | 9 January 2020 |
| Quick Panda Express Takeaway/sandwich shop | 97 yards away | 5 - Very good | 1 February 2024 |
| Castle Bank Butchers Retailers - other | 98 yards away | 4 - Good | 18 November 2025 |
| Robinson's Butchers Manufacturers/packers | 103 yards away | 5 - Very good | 20 January 2026 |
| The Indian Cottage Takeaway/sandwich shop | 103 yards away | 5 - Very good | 28 May 2019 |
Questions about Crook Convenience Store
What is Crook Convenience Store's food hygiene rating?
Crook Convenience Store has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Durham Council on 29 August 2024.
Is Crook Convenience Store safe to eat at?
A 2 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Crook Convenience Store last inspected?
Crook Convenience Store was last inspected on 29 August 2024, 22 months ago. Food hygiene inspections are unannounced, and the rating is published by Durham Council rather than by the business.
What did the inspector find at Crook Convenience Store?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Crook Convenience Store compare to other places in Durham?
75% of the 4,123 rated food businesses in Durham hold the top rating of 5, while Crook Convenience Store holds a 2. 50 places in the area share that rating.
Who decides the rating?
Durham Council inspects Crook Convenience Store and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Crook Convenience Store and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Durham, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Durham
Understanding this rating
More food hygiene ratings near here
Crook Convenience Store is one of 83 rated food businesses in Crook. See every hygiene rating in Crook →
Durham inspects and rates 4,640 food businesses across its whole area. See every food hygiene rating in Durham →
The official record is held by the council: http://www.durham.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →