Norwich Express Convenience Store food hygiene rating
Retailers - other · Solihull
Norwich Express Convenience Store holds a 1: major improvement is necessary. The inspector found significant problems at the shop and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 2 September 2025, 10 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 27 Norwich Croft, Marston Green, Solihull, B37 5PR
How it compares in Solihull
A 1 is rare: only 31 of 1,257 rated places in Solihull score this low, about one in 41. By contrast 79% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 987 | 79% | ||
|---|---|---|---|---|
| 4 out of 5 | 152 | 12% | ||
| 3 out of 5 | 68 | 5% | ||
| 2 out of 5 | 17 | 1% | ||
| 1 out of 5 | 31 | 2% | ← Norwich Express Convenience Store | |
| 0 out of 5 | 2 | <1% |
A further 138 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Norwich Express Convenience Store the inspector recorded concerns over the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Norwich Express Convenience Store, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Autism West Midlands Caring Premises | 0.3 miles away | 5 - Very good | 12 December 2023 |
| Alcott House Caring Premises | 0.3 miles away | 5 - Very good | 5 November 2025 |
| Arden Guest House Restaurant/Cafe/Canteen | 0.4 miles away | 5 - Very good | 26 November 2025 |
| Bell Lane Supermarket Retailers - other | 0.5 miles away | 5 - Very good | 5 July 2011 |
| Around Again Social Supermarket Retailers - other | 0.5 miles away | 5 - Very good | 20 August 2025 |
| Aran Court Care Centre Caring Premises | 0.5 miles away | 5 - Very good | 13 May 2025 |
| Braymoor Road Children's Home Caring Premises | 0.5 miles away | 5 - Very good | 13 January 2026 |
| Bailey's Cafe and Sandwich Bar Restaurant/Cafe/Canteen | 0.6 miles away | 5 - Very good | 22 August 2024 |
Questions about Norwich Express Convenience Store
What is Norwich Express Convenience Store's food hygiene rating?
Norwich Express Convenience Store has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Solihull Council on 2 September 2025.
Is Norwich Express Convenience Store safe to eat at?
A 1 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Norwich Express Convenience Store last inspected?
Norwich Express Convenience Store was last inspected on 2 September 2025, 10 months ago. Food hygiene inspections are unannounced, and the rating is published by Solihull Council rather than by the business.
What did the inspector find at Norwich Express Convenience Store?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Norwich Express Convenience Store compare to other places in Solihull?
79% of the 1,257 rated food businesses in Solihull hold the top rating of 5, while Norwich Express Convenience Store holds a 1. 31 places in the area share that rating.
Who decides the rating?
Solihull Council inspects Norwich Express Convenience Store and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Norwich Express Convenience Store and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Solihull, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Solihull
Understanding this rating
More food hygiene ratings near here
Norwich Express Convenience Store is one of 49 rated food businesses in Marston Green. See every hygiene rating in Marston Green →
Solihull inspects and rates 1,395 food businesses across its whole area. See every food hygiene rating in Solihull →
The official record is held by the council: https://www.solihull.gov.uk/environment-and-animals/food-safety
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →