Normans Fish And Chips food hygiene rating
Restaurant/Cafe/Canteen · South Norfolk
Normans Fish And Chips holds a 1: major improvement is necessary. The inspector found significant problems at the restaurant and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 14 November 2025, 8 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 12 London Road, Harleston, Norfolk, IP20 9BW
How it compares in South Norfolk
A 1 is rare: only 8 of 980 rated places in South Norfolk score this low, about one in 123. By contrast 84% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 823 | 84% | ||
|---|---|---|---|---|
| 4 out of 5 | 100 | 10% | ||
| 3 out of 5 | 39 | 4% | ||
| 2 out of 5 | 10 | 1% | ||
| 1 out of 5 | 8 | 1% | ← Normans Fish And Chips | |
| 0 out of 5 | 0 | 0% |
A further 123 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Normans Fish And Chips the inspector recorded concerns over the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Normans Fish And Chips, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Golden Wok Takeaway/sandwich shop | at this address | 2 - Some improvement necessary | 12 September 2025 |
| Londis Retailers - other | 84 yards away | 5 - Very good | 20 October 2023 |
| J D Young Hotel Hotel/bed & breakfast/guest house | 150 yards away | 5 - Very good | 2 May 2025 |
| Tudor Bakehouse Ltd Manufacturers/packers | 150 yards away | 5 - Very good | 17 October 2024 |
| Tas Valley Fruit & Veg Mobile caterer | 150 yards away | Exempt | |
| The Original Factory Shop Retailers - other | 201 yards away | Exempt | |
| Harleston Sancroft Secondary Academy Catering School/college/university | 203 yards away | 5 - Very good | 21 November 2024 |
| The Tudor Bakehouse Ltd Manufacturers/packers | 216 yards away | 5 - Very good | 27 May 2026 |
Questions about Normans Fish And Chips
What is Normans Fish And Chips's food hygiene rating?
Normans Fish And Chips has a food hygiene rating of 1 out of 5 (major improvement necessary), given by South Norfolk Council on 14 November 2025.
Is Normans Fish And Chips safe to eat at?
A 1 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Normans Fish And Chips last inspected?
Normans Fish And Chips was last inspected on 14 November 2025, 8 months ago. Food hygiene inspections are unannounced, and the rating is published by South Norfolk Council rather than by the business.
What did the inspector find at Normans Fish And Chips?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Normans Fish And Chips compare to other places in South Norfolk?
84% of the 980 rated food businesses in South Norfolk hold the top rating of 5, while Normans Fish And Chips holds a 1. 8 places in the area share that rating.
Who decides the rating?
South Norfolk Council inspects Normans Fish And Chips and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Normans Fish And Chips and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at South Norfolk, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: South Norfolk
Understanding this rating
More food hygiene ratings near here
Normans Fish And Chips is one of 43 rated food businesses in Harleston. See every hygiene rating in Harleston →
South Norfolk inspects and rates 1,103 food businesses across its whole area. See every food hygiene rating in South Norfolk →
The official record is held by the council: https://www.southnorfolkandbroadland.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →